ClassAccounts/Manage - Revision history

Mbaney at 16:55, 8 January 2026

2026-01-08T16:55:14Z

← Older revision		Revision as of 16:55, 8 January 2026
Line 19:		Line 19:
	=Deletion of Class=		=Deletion of Class=
	After each major semester's completion, staff will notify that semester's class account holders of impending archival and deletion of their class data. Class accounts are liable to be archived and deleted as early as follows:		After each major semester's completion, staff will notify that semester's class account holders of impending archival and deletion of their class data. Class accounts are liable to be archived and deleted as early as follows:
	* Winter semesters: ~~February 1st~~ of same year		* Winter semesters: January 31st of same year
	* Spring semesters: ~~June 1st~~ of same year		* Spring semesters: May 25th of same year
	* Summer semesters: ~~September 1st~~ of same year		* Summer semesters: August 15th of same year
	* Fall semesters: January 1st of next year		* Fall semesters: January 1st of next year

Mbaney at 20:59, 6 November 2025

2025-11-06T20:59:36Z

← Older revision		Revision as of 20:59, 6 November 2025
Line 18:		Line 18:

	=Deletion of Class=		=Deletion of Class=
	~~We will notify and clean up all class accounts after~~ each major semester's completion. Class accounts are liable to be archived and deleted as early as follows:		After each major semester's completion, staff will notify that semester's class account holders of impending archival and deletion of their class data. Class accounts are liable to be archived and deleted as early as follows:
	* Winter semesters: February 1st of same year		* Winter semesters: February 1st of same year
	* Spring semesters: June 1st of same year		* Spring semesters: June 1st of same year
	* Summer semesters: September 1st of same year		* Summer semesters: September 1st of same year
	* Fall semesters: January 1st of next year		* Fall semesters: January 1st of next year

Mbaney at 17:00, 18 July 2025

2025-07-18T17:00:23Z

← Older revision		Revision as of 17:00, 18 July 2025
Line 15:		Line 15:
	** If the student does not redeem their account, Faculty/TAs can go into the student's class account request in the app and renew their token. This will invalidate the old token and issue a new token and then send a new email for account redemption.		** If the student does not redeem their account, Faculty/TAs can go into the student's class account request in the app and renew their token. This will invalidate the old token and issue a new token and then send a new email for account redemption.
	* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once per business day. Once the account(s) are installed, they will be listed as installed on the class dashboard. Each student will receive an email with information on getting started with their class account.		* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once per business day. Once the account(s) are installed, they will be listed as installed on the class dashboard. Each student will receive an email with information on getting started with their class account.
	** Note that class accounts also need to setup [[Duo]] multi-factor authentication in order to access the cluster. Otherwise, they will see the message <code>Access is not allowed because you are not enrolled in Duo. Please contact your organization's IT help desk.</code> when trying to SSH to the class account login nodes. Have them follow the instructions [[ClassAccounts#Registering_for_Duo \| here]].
	* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.		* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.

Mbaney at 15:09, 1 July 2025

2025-07-01T15:09:19Z

← Older revision		Revision as of 15:09, 1 July 2025
Line 12:		Line 12:

	* Faculty/TAs create requests in our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application with the class dashboard. This is done by entering a form with one or more email addresses. We only support creating accounts for @umd.edu and @terpmail.umd.edu addresses.		* Faculty/TAs create requests in our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application with the class dashboard. This is done by entering a form with one or more email addresses. We only support creating accounts for @umd.edu and @terpmail.umd.edu addresses.
	* Once a request for a student has been created from this email address, the student receives an email with a URL including a token that is only good for 7 days. Once they click this URL, they will be taken to a page to redeem their account by entering some information about themselves ~~and selecting a password for their account~~.		* Once a request for a student has been created from this email address, the student receives an email with a URL including a token that is only good for 7 days. Once they click this URL, they will be taken to a page to redeem their account by entering some information about themselves.
	** If the student does not redeem their account, Faculty/TAs can go into the student's class account request in the app and renew their token. This will invalidate the old token and issue a new token and then send a new email for account redemption.		** If the student does not redeem their account, Faculty/TAs can go into the student's class account request in the app and renew their token. This will invalidate the old token and issue a new token and then send a new email for account redemption.
	* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once per business day. Once the account(s) are installed, they will be listed as installed on the class dashboard. Each student will receive an email with information on getting started with their class account.		* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once per business day. Once the account(s) are installed, they will be listed as installed on the class dashboard. Each student will receive an email with information on getting started with their class account.
	** Note that class accounts also need to setup [[Duo]] multi-factor authentication in order to access the cluster. Otherwise, they will see the message <code>Access is not allowed because you are not enrolled in Duo. Please contact your organization's IT help desk.</code> when trying to SSH to the class account login nodes. Have them follow the instructions [[ClassAccounts#Registering_for_Duo \| here]].		** Note that class accounts also need to setup [[Duo]] multi-factor authentication in order to access the cluster. Otherwise, they will see the message <code>Access is not allowed because you are not enrolled in Duo. Please contact your organization's IT help desk.</code> when trying to SSH to the class account login nodes. Have them follow the instructions [[ClassAccounts#Registering_for_Duo \| here]].
	** If a student does not provide a phone number when they redeem their account, they will not be able to reset their password automatically in the event that they forget it. In this case, the TA will need to [[HelpDesk \| contact staff]] and staff will advise on the steps.
	* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.		* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.

Mbaney at 14:24, 26 January 2023

2023-01-26T14:24:50Z

← Older revision		Revision as of 14:24, 26 January 2023
Line 4:		Line 4:
	If you are a faculty member teaching a class and want to use our resources, send email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] to create a ticket. Please list or CC your TA(s) and what course you are teaching. UMIACS staff will confirm the course through UMD Testudo and create the class within our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application. We will associate you and your TA(s) with the class to be able to manage it through this application. If your TAs do not have existing UMIACS accounts, please sponsor [[Accounts/Collaborator \| collaborator accounts]] for each of them.		If you are a faculty member teaching a class and want to use our resources, send email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] to create a ticket. Please list or CC your TA(s) and what course you are teaching. UMIACS staff will confirm the course through UMD Testudo and create the class within our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application. We will associate you and your TA(s) with the class to be able to manage it through this application. If your TAs do not have existing UMIACS accounts, please sponsor [[Accounts/Collaborator \| collaborator accounts]] for each of them.

	Please also mention any special storage allocation(s) you may need in your ~~requqest~~.		Please also mention any special storage allocation(s) you may need in your request.

	Once the class is created, you and your TAs may want to create class accounts for yourselves (which is allowed). This ensures you see the steps that students will see when getting their account(s) and give you the ability to test and manage any local resources for the class.		Once the class is created, you and your TAs may want to create class accounts for yourselves (which is allowed). This ensures you see the steps that students will see when getting their account(s) and give you the ability to test and manage any local resources for the class.
Line 20:		Line 20:

	=Deletion of Class=		=Deletion of Class=
	We will notify and clean up all class accounts ~~tri-annually~~ after each major semester's completion. Class accounts are liable to be archived and deleted as early as follows:		We will notify and clean up all class accounts after each major semester's completion. Class accounts are liable to be archived and deleted as early as follows:
	* Winter semesters: February 1st of same year		* Winter semesters: February 1st of same year
	* Spring semesters: June 1st of same year		* Spring semesters: June 1st of same year
	* Summer semesters: September 1st of same year		* Summer semesters: September 1st of same year
	* Fall semesters: January 1st of next year		* Fall semesters: January 1st of next year

Mbaney at 17:59, 17 November 2022

2022-11-17T17:59:49Z

← Older revision		Revision as of 17:59, 17 November 2022
Line 21:		Line 21:
	=Deletion of Class=		=Deletion of Class=
	We will notify and clean up all class accounts tri-annually after each major semester's completion. Class accounts are liable to be archived and deleted as early as follows:		We will notify and clean up all class accounts tri-annually after each major semester's completion. Class accounts are liable to be archived and deleted as early as follows:
			* Winter semesters: February 1st of same year
	* Spring semesters: June 1st of same year		* Spring semesters: June 1st of same year
	* Summer semesters: September 1st of same year		* Summer semesters: September 1st of same year
	* Fall semesters: January 1st of next year		* Fall semesters: January 1st of next year

Mbaney at 20:11, 9 September 2022

2022-09-09T20:11:38Z

Mbaney at 20:06, 9 September 2022

2022-09-09T20:06:06Z

Derek: /* Management of Users */

2022-08-25T20:44:39Z

Management of Users

← Older revision		Revision as of 20:44, 25 August 2022
Line 16:		Line 16:
	** If the student does not redeem their account the Faculty/TAs can go into their class account request in the app and renew their token which will invalidate the old token and issue a new token then send a new email for account redemption.		** If the student does not redeem their account the Faculty/TAs can go into their class account request in the app and renew their token which will invalidate the old token and issue a new token then send a new email for account redemption.
	* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once a day (business day). Once the account(s) are installed they are listed as installed and the student will receive an email with information on getting started with their class accounts.		* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once a day (business day). Once the account(s) are installed they are listed as installed and the student will receive an email with information on getting started with their class accounts.
	** Note that class accounts also need to setup [[Duo]] multi-factor authentication.		** Note that class accounts also need to setup [[Duo]] multi-factor authentication before getting access to the cluster. They may see a message when trying to SSH <code>Access is not allowed because you are not enrolled in Duo. Please contact your organization's IT help desk.</code>. They will need to follow the instructions in [[ClassAccounts#Registering_for_Duo]].
	** If users do not provide a phone number when they redeem their account we can not reset their password automatically. In this case the TA will need make a request to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] and will advise on the steps.		** If users do not provide a phone number when they redeem their account we can not reset their password automatically. In this case the TA will need make a request to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] and will advise on the steps.
	* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.		* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.

Derek: /* Management of Users */

2022-08-25T20:41:37Z

Management of Users

← Older revision		Revision as of 20:41, 25 August 2022
Line 16:		Line 16:
	** If the student does not redeem their account the Faculty/TAs can go into their class account request in the app and renew their token which will invalidate the old token and issue a new token then send a new email for account redemption.		** If the student does not redeem their account the Faculty/TAs can go into their class account request in the app and renew their token which will invalidate the old token and issue a new token then send a new email for account redemption.
	* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once a day (business day). Once the account(s) are installed they are listed as installed and the student will receive an email with information on getting started with their class accounts.		* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once a day (business day). Once the account(s) are installed they are listed as installed and the student will receive an email with information on getting started with their class accounts.
			** Note that class accounts also need to setup [[Duo]] multi-factor authentication.
			** If users do not provide a phone number when they redeem their account we can not reset their password automatically. In this case the TA will need make a request to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] and will advise on the steps.
	* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.		* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.

← Older revision		Revision as of 20:11, 9 September 2022
Line 2:		Line 2:

	=Request New Class=		=Request New Class=
	If you are a faculty member teaching a class and want to use our resources, send email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] to create a ticket. Please list or CC your TA(s) and what course you are teaching. UMIACS staff will confirm the course through UMD Testudo and create the class within our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application. We will associate you and your TA(s) with the class to be able to manage it through this application. If your TAs do not have existing UMIACS accounts, please sponsor a [[Accounts/Collaborator \| collaborator ~~account~~]] for them.		If you are a faculty member teaching a class and want to use our resources, send email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] to create a ticket. Please list or CC your TA(s) and what course you are teaching. UMIACS staff will confirm the course through UMD Testudo and create the class within our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application. We will associate you and your TA(s) with the class to be able to manage it through this application. If your TAs do not have existing UMIACS accounts, please sponsor [[Accounts/Collaborator \| collaborator accounts]] for each of them.

	Please ~~include in your request~~ any special storage allocation(s) you may need.		Please also mention any special storage allocation(s) you may need in your requqest.

	Once the class is created, you and your TAs may want to create class accounts for yourselves (which is allowed). This ensures you see the steps that ~~other~~ students will see when getting their account(s) and give you the ability to test and manage any local resources for the class.		Once the class is created, you and your TAs may want to create class accounts for yourselves (which is allowed). This ensures you see the steps that students will see when getting their account(s) and give you the ability to test and manage any local resources for the class.

	=Management of ~~Users~~=		=Management of Accounts=
	Once the class is created, ~~users~~ go through the following lifecycle.		Once the class is created, accounts go through the following lifecycle.

	* Faculty/TAs ~~will~~ create requests in our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application with the class dashboard. This is done by entering a form with one or more email addresses. We only support creating accounts for @umd.edu and @terpmail.umd.edu addresses.		* Faculty/TAs create requests in our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application with the class dashboard. This is done by entering a form with one or more email addresses. We only support creating accounts for @umd.edu and @terpmail.umd.edu addresses.
	* Once a request for a student has been created from this email address, ~~they will receive~~ an email with a URL including a token that is only good for 7 days. Once they click this URL, they will be taken to a page to redeem their account by entering some information about themselves and selecting a password for their account.		* Once a request for a student has been created from this email address, the student receives an email with a URL including a token that is only good for 7 days. Once they click this URL, they will be taken to a page to redeem their account by entering some information about themselves and selecting a password for their account.
	** If the student does not redeem their account, ~~the~~ Faculty/TAs can go into ~~their~~ class account request in the app and renew their token. This will invalidate the old token and issue a new token and then send a new email for account redemption.		** If the student does not redeem their account, Faculty/TAs can go into the student's class account request in the app and renew their token. This will invalidate the old token and issue a new token and then send a new email for account redemption.
	* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once per business day. Once the account(s) are installed, they will be listed as installed on the class dashboard. Each student will receive an email with information on getting started with their class account.		* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once per business day. Once the account(s) are installed, they will be listed as installed on the class dashboard. Each student will receive an email with information on getting started with their class account.
	** Note that class accounts also need to setup [[Duo]] multi-factor authentication ~~before getting~~ access to the cluster. ~~They may~~ see a message ~~when trying to SSH~~ <code>Access is not allowed because you are not enrolled in Duo. Please contact your organization's IT help desk.</code>. ~~They will need to~~ follow the instructions [[ClassAccounts#Registering_for_Duo \| here]].		** Note that class accounts also need to setup [[Duo]] multi-factor authentication in order to access the cluster. Otherwise, they will see the message <code>Access is not allowed because you are not enrolled in Duo. Please contact your organization's IT help desk.</code> when trying to SSH to the class account login nodes. Have them follow the instructions [[ClassAccounts#Registering_for_Duo \| here]].
	** If ~~users do~~ not provide a phone number when they redeem their account, they will not be able to reset their password automatically in the event that they forget it. In this case, the TA will need to [[HelpDesk \| contact staff]] and staff will advise on the steps.		** If a student does not provide a phone number when they redeem their account, they will not be able to reset their password automatically in the event that they forget it. In this case, the TA will need to [[HelpDesk \| contact staff]] and staff will advise on the steps.
	* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.		* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.

	=Deletion of Class=		=Deletion of Class=
	We will notify and clean up all class ~~account holder(s)~~ tri-annually after ~~the~~ semester. Class accounts are liable to be archived and deleted as early as follows:		We will notify and clean up all class accounts tri-annually after each major semester's completion. Class accounts are liable to be archived and deleted as early as follows:

	* Spring semesters: June 1st of same year		* Spring semesters: June 1st of same year
	* Summer semesters: September 1st of same year		* Summer semesters: September 1st of same year
	* Fall semesters: January 1st of next year		* Fall semesters: January 1st of next year

← Older revision		Revision as of 20:06, 9 September 2022
Line 1:		Line 1:
	Class Accounts are provided through our [[Nexus]] infrastructure with a specific partition of nodes. Each class will need to have the faculty member or TA(s) as the point of contacts for the class. All students within the class will need to raise issues or questions through these points of contact who can relay or request support through our [[HelpDesk]]. Please refer to the [[ClassAccounts]] ~~document~~ for ~~public facing~~ information.		Class Accounts are provided through our [[Nexus]] infrastructure with a specific partition of nodes. Each class will need to have the faculty member or TA(s) as the point of contacts for the class. All students within the class will need to raise issues or questions through these points of contact who can relay or request support through our [[HelpDesk]]. Please refer to the [[ClassAccounts]] documentation for further information.

	=Request New Class=		=Request New Class=
			If you are a faculty member teaching a class and want to use our resources, send email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] to create a ticket. Please list or CC your TA(s) and what course you are teaching. UMIACS staff will confirm the course through UMD Testudo and create the class within our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application. We will associate you and your TA(s) with the class to be able to manage it through this application. If your TAs do not have existing UMIACS accounts, please sponsor a [[Accounts/Collaborator \| collaborator account]] for them.
	~~All classes will need to be requested the~~ faculty teaching ~~by sending~~ email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] to create a ticket. Please list or cc your TA(s) and what course you are teaching. UMIACS staff will confirm the course through UMD Testudo and create the class within our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application. We will associate ~~the faculty member~~ and TA(s) to be able to manage ~~the class~~ through this application ~~as long as they have a UMIACS account~~. If ~~they don't we can advise through this ticket the faculty member how to create and~~ sponsor a [[Accounts/Collaborator]] ~~account in UMIACS~~.

	Please include in your request any special storage allocation(s) you may need.		Please include in your request any special storage allocation(s) you may need.

	Once the class is created ~~Faculty/~~TAs may want to create class accounts for ~~themselves~~ (which is allowed). This ensures you see the steps that other students will see when getting their account(s) and give you the ability to test and manage any local resources for the class.		Once the class is created, you and your TAs may want to create class accounts for yourselves (which is allowed). This ensures you see the steps that other students will see when getting their account(s) and give you the ability to test and manage any local resources for the class.

	=Management of Users=		=Management of Users=
	Once the class is created users go through the following lifecycle.		Once the class is created, users go through the following lifecycle.

	* Faculty/TAs will create requests in our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application with the class dashboard. This is done by entering a form with one or more email addresses. We only support creating accounts for @umd.edu and @terpmail.umd.edu addresses.		* Faculty/TAs will create requests in our [https://intranet.umiacs.umd.edu/requests/accounts/class/ Requests] application with the class dashboard. This is done by entering a form with one or more email addresses. We only support creating accounts for @umd.edu and @terpmail.umd.edu addresses.
	* Once a request for a student has been created from this email address they will receive an email with a URL including a token that is only good for 7 days. ~~They would~~ click this URL ~~which~~ will ~~take them~~ to a page to redeem their account by entering some information about themselves and ~~select~~ a password for their account.		* Once a request for a student has been created from this email address, they will receive an email with a URL including a token that is only good for 7 days. Once they click this URL, they will be taken to a page to redeem their account by entering some information about themselves and selecting a password for their account.
	** If the student does not redeem their account the Faculty/TAs can go into their class account request in the app and renew their token ~~which~~ will invalidate the old token and issue a new token then send a new email for account redemption.		** If the student does not redeem their account, the Faculty/TAs can go into their class account request in the app and renew their token. This will invalidate the old token and issue a new token and then send a new email for account redemption.
	* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once ~~a day (~~business day). Once the account(s) are installed they ~~are~~ listed as installed ~~and~~ the student will receive an email with information on getting started with their class ~~accounts~~.		* Accounts that are redeemed will show up as pending in the Accounts Installed section of the class dashboard. UMIACS Technical Staff will install class accounts that have been redeemed once per business day. Once the account(s) are installed, they will be listed as installed on the class dashboard. Each student will receive an email with information on getting started with their class account.
	** Note that class accounts also need to setup [[Duo]] multi-factor authentication before getting access to the cluster. They may see a message when trying to SSH <code>Access is not allowed because you are not enrolled in Duo. Please contact your organization's IT help desk.</code>. They will need to follow the instructions in [[ClassAccounts#Registering_for_Duo]].		** Note that class accounts also need to setup [[Duo]] multi-factor authentication before getting access to the cluster. They may see a message when trying to SSH <code>Access is not allowed because you are not enrolled in Duo. Please contact your organization's IT help desk.</code>. They will need to follow the instructions [[ClassAccounts#Registering_for_Duo \| here]].
	** If users do not provide a phone number when they redeem their account ~~we can~~ not reset their password automatically. In this case the TA will need ~~make a request~~ to [~~mailto:~~staff~~@umiacs.umd.edu staff@umiacs.umd.edu~~] and will advise on the steps.		** If users do not provide a phone number when they redeem their account, they will not be able to reset their password automatically in the event that they forget it. In this case, the TA will need to [[HelpDesk \| contact staff]] and staff will advise on the steps.
	* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.		* Faculty/TAs will need to communicate any special instructions or information with their students on how to use the computational resources.

	=Deletion of Class=		=Deletion of Class=
	We will notify and clean up all class account holder(s) tri-annually after the semester.		We will notify and clean up all class account holder(s) tri-annually after the semester. Class accounts are liable to be archived and deleted as early as follows:

	* Spring semesters: June 1st of same year		* Spring semesters: June 1st of same year
	* Summer semesters: September 1st of same year		* Summer semesters: September 1st of same year
	* Fall semesters: January 1st of next year		* Fall semesters: January 1st of next year