EmailMigration - Revision history

Mbaney at 19:02, 27 March 2026

2026-03-27T19:02:04Z

← Older revision		Revision as of 19:02, 27 March 2026
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	UMIACS ~~has~~ wound down its Exchange and IMAP mailbox [[Email]] services ~~as of June 30th~~ 2020 to comply with the UMD [https://umd.service-now.com/itsupport?id=kb_article_view&sysparm_article=KB0015077 Institutional Email] standard.		UMIACS wound down its Exchange and IMAP mailbox [[Email]] services in Summer 2020 to comply with the UMD [https://umd.service-now.com/itsupport?id=kb_article_view&sysparm_article=KB0015077 Institutional Email] standard.

	==FAQ==		==FAQ==
	===How do I login to the UMD Gmail system?===		===How do I login to the UMD Gmail system?===
	You can access your email through a browser by visiting https://mail.google.com/a/umd.edu/ and signing in with your ~~<code>username@umd.edu</code> email address~~.		You can access your email through a browser by visiting https://mail.google.com/a/umd.edu and signing in with your UMD credentials.

	If you already have a personal Gmail/Google account logged in, you may need to add a new Google account for your @umd.edu account. You can find out how to do this by reading [https://support.google.com/accounts/answer/1721977?co=GENIE.Platform%3DDesktop&hl=en Google documentation] on this topic. The article also provides information on how to switch accounts.		If you already have a personal Gmail/Google account logged in, you may need to add a new Google account for your @umd.edu account. You can find out how to do this by reading [https://support.google.com/accounts/answer/1721977?co=GENIE.Platform%3DDesktop&hl=en Google documentation] on this topic. The article also provides information on how to switch accounts.

Mbaney at 19:01, 27 March 2026

2026-03-27T19:01:01Z

← Older revision		Revision as of 19:01, 27 March 2026
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	* Steps for Android: https://umd.service-now.com/itsupport/?id=kb_article_view&sysparm_article=KB0011226		* Steps for Android: https://umd.service-now.com/itsupport/?id=kb_article_view&sysparm_article=KB0011226
	* Steps for iOS: https://umd.service-now.com/itsupport/?id=kb_article_view&sysparm_article=KB0011227		* Steps for iOS: https://umd.service-now.com/itsupport/?id=kb_article_view&sysparm_article=KB0011227

	~~===What was the timeline for these migrations?===~~
	We notified everyone about the timeline for these migrations on May 1st 2020. We instructed DIT to migrate your mailbox only if you notified UMIACS Technical Staff before May 26th 2020 at 9am that you wanted your mailbox migrated to the UMD Gmail system.

	~~Migrations begun on May 26th 2020 at 9am.~~

	~~===What happened during my migration if I was handled by the Division of IT?===~~
	* On May 26th 2020 at 9am, we modified your email forward in UMIACS to be your @g.umd.edu (UMD Gmail) address. We then notified you at your @umiacs.umd.edu address (which arrived in your @g.umd.edu mailbox) that the forward was updated.
	* If you chose to migrate your mailbox, we made a mail archive of your mailbox and provided it to DIT.
	* We then notified DIT that your forward was updated and they began the import.

	~~===What folders were NOT migrated if I chose for my current email to be migrated to UMD Gmail?===~~
	~~The folders listed below were not migrated. They were however stored in the archives we performed.~~
	* Exchange: <strong>Deleted Items</strong> and <strong>Junk E-Mail</strong>
	* IMAP: <strong>Deleted Messages</strong>, <strong>Junk</strong>, and <strong>Trash</strong>

	===Can I use my current desktop client to read email with UMD Gmail?===		===Can I use my current desktop client to read email with UMD Gmail?===
	The Division of IT only explicitly supports the [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=97e2dedd1b23b5d0df8784415b4bcbac web based offering], though they provide steps for getting connected with [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=c683d8363b711e145292959c24e45a4d Outlook] and [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=16d3b70e1bed069c642d5287624bcbfd Thunderbird].		The Division of IT only explicitly supports the [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=97e2dedd1b23b5d0df8784415b4bcbac web based offering], though they provide steps for getting connected with [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=c683d8363b711e145292959c24e45a4d Outlook] and [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=16d3b70e1bed069c642d5287624bcbfd Thunderbird].

	~~===What happened to my email stored at UMIACS?===~~
	We archived all user mailboxes into our long term [[Archives\|archives]]. You may request a copy of your email at any time and we will provide it in an archive format that you may import into a local mail client for offline use.

	Archives will be provided in the format that they were archived in. The formats will be [https://en.wikipedia.org/wiki/Personal_Storage_Table PST] if you were an Exchange user and [https://en.wikipedia.org/wiki/Mbox MBOX] if you were an IMAP user.

	===Can people still send email to my @umiacs.umd.edu address?===		===Can people still send email to my @umiacs.umd.edu address?===
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	===What if I forward my email to another service? Will I be impacted?===		===What if I forward my email to another service? Will I be impacted?===
	If you have an appointment at the University of Maryland, you are required to have your UMIACS email forward point to your @umd.edu email address~~. If you do not have an appointment at the University of Maryland, you can forward your email to any address of your choosing~~.		If you have an appointment at the University of Maryland, you are required to have your UMIACS email forward point to your @umd.edu email address.

	===What about any mailing lists or mail aliases in UMIACS?===		===What about any mailing lists or mail aliases in UMIACS?===

Mbaney at 14:18, 13 December 2024

2024-12-13T14:18:22Z

← Older revision		Revision as of 14:18, 13 December 2024
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	===Can I use my current desktop client to read email with UMD Gmail?===		===Can I use my current desktop client to read email with UMD Gmail?===
	The Division of IT only explicitly supports the [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=97e2dedd1b23b5d0df8784415b4bcbac web based offering], though they provide steps for getting connected with [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=c683d8363b711e145292959c24e45a4d Outlook] and [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=16d3b70e1bed069c642d5287624bcbfd Thunderbird].		The Division of IT only explicitly supports the [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=97e2dedd1b23b5d0df8784415b4bcbac web based offering], though they provide steps for getting connected with [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=c683d8363b711e145292959c24e45a4d Outlook] and [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=16d3b70e1bed069c642d5287624bcbfd Thunderbird].

	~~===Is there any training for UMD Gmail?===~~
	~~UMD provides access to a LinkedIn Learning course on Gmail essentials. Details can be found [https://umd.service-now.com/itsupport/?sys_kb_id=dac8f5601b264c10ef518738cd4bcbd3&id=kb_article_view here].~~

	===What happened to my email stored at UMIACS?===		===What happened to my email stored at UMIACS?===

Mbaney at 18:14, 5 December 2024

2024-12-05T18:14:40Z

← Older revision		Revision as of 18:14, 5 December 2024
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	===Can I use my current desktop client to read email with UMD Gmail?===		===Can I use my current desktop client to read email with UMD Gmail?===
	The Division of IT only explicitly supports the [https://umd.service-now.com/itsupport/?~~sys_kb_id~~=~~7d63b9a81b6e0c10ef518738cd4bcb75~~&id=~~kb_article_view~~ web based offering], though they provide steps for getting connected with [https://umd.service-now.com/itsupport/?~~sys_kb_id~~=~~dc5335301bc50c50ef518738cd4bcbc6~~&id=~~kb_article_view~~ Outlook] and [https://umd.service-now.com/itsupport/?id=kb_article_view&sys_kb_id=~~d71b34bedb57cc904cb035623996197a~~ Thunderbird].		The Division of IT only explicitly supports the [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=97e2dedd1b23b5d0df8784415b4bcbac web based offering], though they provide steps for getting connected with [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=c683d8363b711e145292959c24e45a4d Outlook] and [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=16d3b70e1bed069c642d5287624bcbfd Thunderbird].

	===Is there any training for UMD Gmail?===		===Is there any training for UMD Gmail?===

Mbaney at 15:59, 28 October 2024

2024-10-28T15:59:40Z

← Older revision		Revision as of 15:59, 28 October 2024
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	===What was the timeline for these migrations?===		===What was the timeline for these migrations?===
	We notified everyone about the timeline for these migrations on May 1st 2020. We instructed ~~DivIT~~ to migrate your mailbox only if you notified UMIACS Technical Staff before May 26th 2020 at 9am that you wanted your mailbox migrated to the UMD Gmail system.		We notified everyone about the timeline for these migrations on May 1st 2020. We instructed DIT to migrate your mailbox only if you notified UMIACS Technical Staff before May 26th 2020 at 9am that you wanted your mailbox migrated to the UMD Gmail system.

	Migrations begun on May 26th 2020 at 9am.		Migrations begun on May 26th 2020 at 9am.
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	===What happened during my migration if I was handled by the Division of IT?===		===What happened during my migration if I was handled by the Division of IT?===
	* On May 26th 2020 at 9am, we modified your email forward in UMIACS to be your @g.umd.edu (UMD Gmail) address. We then notified you at your @umiacs.umd.edu address (which arrived in your @g.umd.edu mailbox) that the forward was updated.		* On May 26th 2020 at 9am, we modified your email forward in UMIACS to be your @g.umd.edu (UMD Gmail) address. We then notified you at your @umiacs.umd.edu address (which arrived in your @g.umd.edu mailbox) that the forward was updated.
	* If you chose to migrate your mailbox, we made a mail archive of your mailbox and provided it to ~~DivIT~~.		* If you chose to migrate your mailbox, we made a mail archive of your mailbox and provided it to DIT.
	* We then notified ~~DivIT~~ that your forward was updated and they began the import.		* We then notified DIT that your forward was updated and they began the import.

	===What folders were NOT migrated if I chose for my current email to be migrated to UMD Gmail?===		===What folders were NOT migrated if I chose for my current email to be migrated to UMD Gmail?===

Mbaney at 13:25, 9 October 2024

2024-10-09T13:25:33Z

← Older revision		Revision as of 13:25, 9 October 2024
Line 13:		Line 13:

	===What was the timeline for these migrations?===		===What was the timeline for these migrations?===
	We notified everyone about the timeline for these migrations on May 1st 2020. We ~~only~~ instructed DivIT to migrate your mailbox if you notified UMIACS Technical Staff before May 26th 2020 at 9am that you wanted your mailbox migrated to the UMD Gmail system.		We notified everyone about the timeline for these migrations on May 1st 2020. We instructed DivIT to migrate your mailbox only if you notified UMIACS Technical Staff before May 26th 2020 at 9am that you wanted your mailbox migrated to the UMD Gmail system.

	Migrations begun on May 26th 2020 at 9am.		Migrations begun on May 26th 2020 at 9am.

Mbaney at 13:24, 9 October 2024

2024-10-09T13:24:45Z

← Older revision		Revision as of 13:24, 9 October 2024
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	Yes. Any email to @umiacs.umd.edu is forwarded to your chosen address (see below).		Yes. Any email to @umiacs.umd.edu is forwarded to your chosen address (see below).

	===Can I ~~still~~ send email as my @umiacs.umd.edu address from UMD Gmail?===		===Can I send email as my @umiacs.umd.edu address from UMD Gmail?===
	Yes. You need to set up your @umiacs.umd.edu address as a mail alias on your UMD mailbox by following [https://support.google.com/mail/answer/22370?hl=en Google's documentation]. Our SMTP server is smtp.umiacs.umd.edu.		Yes. You need to set up your @umiacs.umd.edu address as a mail alias on your UMD mailbox by following [https://support.google.com/mail/answer/22370?hl=en Google's documentation]. Our SMTP server is smtp.umiacs.umd.edu.

Mbaney at 15:25, 17 May 2023

2023-05-17T15:25:35Z

← Older revision		Revision as of 15:25, 17 May 2023
Line 36:		Line 36:
	We archived all user mailboxes into our long term [[Archives\|archives]]. You may request a copy of your email at any time and we will provide it in an archive format that you may import into a local mail client for offline use.		We archived all user mailboxes into our long term [[Archives\|archives]]. You may request a copy of your email at any time and we will provide it in an archive format that you may import into a local mail client for offline use.

	Archives will be provided in the format that they were archived in. The formats will be [https://en.wikipedia.org/wiki/Personal_Storage_Table PST] ~~for~~ Exchange ~~users~~ and [https://en.wikipedia.org/wiki/Mbox MBOX] ~~for~~ IMAP ~~users~~.		Archives will be provided in the format that they were archived in. The formats will be [https://en.wikipedia.org/wiki/Personal_Storage_Table PST] if you were an Exchange user and [https://en.wikipedia.org/wiki/Mbox MBOX] if you were an IMAP user.

	===Can people still send email to my @umiacs.umd.edu address?===		===Can people still send email to my @umiacs.umd.edu address?===
	Yes. Any email to @umiacs.umd.edu is forwarded to your ~~@umd.edu UMD Gmail~~ address.		Yes. Any email to @umiacs.umd.edu is forwarded to your chosen address (see below).

	===Can I still send email as my @umiacs.umd.edu address from UMD Gmail?===		===Can I still send email as my @umiacs.umd.edu address from UMD Gmail?===
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	===What about any mailing lists or mail aliases in UMIACS?===		===What about any mailing lists or mail aliases in UMIACS?===
	Mailing lists and mail aliases continue to operate unchanged at UMIACS.		Mailing lists and mail aliases continue to operate unchanged at UMIACS.

			__NOTOC__

Mbaney at 15:23, 17 May 2023

2023-05-17T15:23:27Z

← Older revision		Revision as of 15:23, 17 May 2023
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	===What happened during my migration if I was handled by the Division of IT?===		===What happened during my migration if I was handled by the Division of IT?===
	* On May 26th 2020 at 9am, we modified your email forward in UMIACS to be your @g.umd.edu (UMD Gmail) address. We then notified you at your @umiacs.umd.edu address (which arrived in your @g.umd.edu mailbox) that the forward was updated.		* On May 26th 2020 at 9am, we modified your email forward in UMIACS to be your @g.umd.edu (UMD Gmail) address. We then notified you at your @umiacs.umd.edu address (which arrived in your @g.umd.edu mailbox) that the forward was updated.
	* If you chose to migrate your mailbox, we made a mail archive of your mailbox.		* If you chose to migrate your mailbox, we made a mail archive of your mailbox and provided it to DivIT.
	* We then notified DivIT that your forward was updated~~. DivIT then started~~ the import ~~of your mailbox if provided~~.		* We then notified DivIT that your forward was updated and they began the import.

	===What folders were NOT migrated if I chose for my current email to be migrated to UMD Gmail?===		===What folders were NOT migrated if I chose for my current email to be migrated to UMD Gmail?===

Mbaney at 15:22, 17 May 2023

2023-05-17T15:22:17Z

← Older revision		Revision as of 15:22, 17 May 2023
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	===What happened during my migration if I was handled by the Division of IT?===		===What happened during my migration if I was handled by the Division of IT?===
	* On May 26th 2020 we modified your email forward in UMIACS to be your @g.umd.edu (UMD Gmail) address ~~at 9am~~. We then notified you at your @umiacs.umd.edu address (which arrived up in your @g.umd.edu mailbox) that the forward was updated.		* On May 26th 2020 at 9am, we modified your email forward in UMIACS to be your @g.umd.edu (UMD Gmail) address. We then notified you at your @umiacs.umd.edu address (which arrived in your @g.umd.edu mailbox) that the forward was updated.
	* If you chose to migrate your mailbox, we made a mail archive of your mailbox.		* If you chose to migrate your mailbox, we made a mail archive of your mailbox.
	* We then notified DivIT that your forward was updated. DivIT then started the import of your mailbox if provided.		* We then notified DivIT that your forward was updated. DivIT then started the import of your mailbox if provided.
Line 34:		Line 34:

	===What happened to my email stored at UMIACS?===		===What happened to my email stored at UMIACS?===
	We ~~have~~ archived all user mailboxes into our long term [[Archives\|archives]]. You may request a copy of your email at any time and we will provide it in an archive format that you may import into a local mail client for offline use.		We archived all user mailboxes into our long term [[Archives\|archives]]. You may request a copy of your email at any time and we will provide it in an archive format that you may import into a local mail client for offline use.

	Archives will be provided in the format that they were archived in. The formats will be [https://en.wikipedia.org/wiki/Personal_Storage_Table PST] for Exchange users and [https://en.wikipedia.org/wiki/Mbox MBOX] for IMAP users.		Archives will be provided in the format that they were archived in. The formats will be [https://en.wikipedia.org/wiki/Personal_Storage_Table PST] for Exchange users and [https://en.wikipedia.org/wiki/Mbox MBOX] for IMAP users.
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	===What if I forward my email to another service? Will I be impacted?===		===What if I forward my email to another service? Will I be impacted?===
	~~Users with accounts in UMIACS that were identified as having~~ an appointment at the University of Maryland are required to have ~~their~~ UMIACS ~~Email~~ forward point to ~~their~~ @umd.edu email address. ~~Users without~~ an appointment at the University of Maryland can forward ~~their~~ email to any address of ~~their~~ choosing.		If you have an appointment at the University of Maryland, you are required to have your UMIACS email forward point to your @umd.edu email address. If you do not have an appointment at the University of Maryland, you can forward your email to any address of your choosing.

	===What about any mailing lists or mail aliases in UMIACS?===		===What about any mailing lists or mail aliases in UMIACS?===
	Mailing lists and mail aliases ~~have continued~~ to operate unchanged at UMIACS.		Mailing lists and mail aliases continue to operate unchanged at UMIACS.