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'''Please note that this tutorial assumes you already have a network connection established.'''
The UMIACS VPN is accessible through the Ivanti Connect Secure Client.  Alternatively, you can establish a connection through a [https://vpn.umiacs.umd.edu/ web browser], but this may fail if you have an outdated version of Ivanti Secure already installed.
'''Authentication is handled via the Windows domain.  If you have an [[ActiveDirectory]] account, you already have access.'''


The UMIACS VPN is accessible through the Pulse Secure Client.  Alternatively, you can establish a connection through a web browser.
'''NOTE: If your computer has an ARM-based processor, you will need a different installer than the standard Windows one. Please refer to the [[#Connecting through the Pulse Secure client (for computers WITH ARM processors)|instructions below]].'''


== Connecting through the Pulse Secure client ==
==Prerequisites==
#'''Download the client:'''
* A [[Accounts#UMIACS_Account | full UMIACS account]]
#:[[Media:PulseSecure.x64.msi|Windows 64 bit Pulse Secure Client]]<br style="clear:both"/>
* Device enrolled with [[Duo | UMIACS Duo]] for multi-factor authentication
#:[[Media:PulseSecure.x86.msi|Windows 32 bit Pulse Secure Client]]<br style="clear:both"/>
* An established network connection (wired or wireless)
#:''Upon starting the client for the first time it may ask to upgrade the client.  This will pull an up to date version of the client with the most recent configuration.''
 
#'''Start the client if it is not already running - it usually starts by default on bootup.'''
==Connecting through the Ivanti Secure client==
#:[[Image:Pulse Secure Desktop App.jpg|thumb|center|280px|[Windows] Start the client from the Start Menu.]]
# '''Download the client:'''
#'''If the client is already running, double click its icon from the status bar.'''
#: [[Media:PulseSecure22.7.3.x64.msi|Windows 64 bit Pulse Secure Client]]
#:[[Image:Pulse Icon.jpg|thumb|center|280px|[Windows] Double click its status icon to open.]]
#: ''Upon starting the client for the first time it may ask to upgrade the client.  This will pull an up to date version of the client with the most recent configuration.''  
#'''and click 'Add' (+) under the connection section.'''
# '''Start the client if it is not already running - it usually starts by default on bootup.'''
#:[[Image:Pulse Secure1.jpg|thumb|center|280px|[Windows] Click the 'Add' (+) button to create a new connection.]]
#: [[Image:Network VPN Windows Snip1.png|thumb|center|280px|[Windows] Start the client from the Start Menu.]]
#'''Enter a name for your VPN connection and the server URL 'vpn.umiacs.umd.edu''''  
# '''If the client is already running, double click its icon from the status bar.'''
#:[[Image:Pulse Connection.jpg|thumb|center|280px|[Windows] Enter the name of the VPN server.]]
#: [[Image:Network VPN Windows Snip2.png|thumb|center|280px|[Windows] Double click its status icon to open.]]
#'''Enter your UMIACS Windows side credentials and hit connect.'''  
# '''and click 'Add' (+) under the connection section.'''
#:[[Image:Pulse UserPass.jpg|thumb|center|280px|[Windows] Enter UMIACS Windows credentials.]]
#: [[Image:Network VPN Windows Snip3.png|thumb|center|280px|[Windows] Click the 'Add' (+) button to create a new connection.]]
# '''Enter a name for your VPN connection and the server URL 'vpn.umiacs.umd.edu''''  
#: [[Image:Network VPN Windows Snip4.png|thumb|center|280px|[Windows] Enter the name of the VPN server.]]
# '''Enter your UMIACS credentials and hit connect.'''  
#: [[Image:Network VPN Windows Snip5.png|thumb|center|280px|[Windows] Enter UMIACS credentials.]]
# '''Enter Secondary Password for [[Network/VPN/MFA | MFA]]. For example, if you wish to push a notification to your device, type the word "push" into the secondary password box.'''
 
:::[[Image:Network VPN Windows Snip6.png|thumb|center|280px|[Windows] Enter Secondary Password.]]
 
::The Pulse VPN multi-factor authentication implementation relies on a secondary authentication source to fulfill the MFA requirement.  As a result, you will be prompted for credentials twice.
 
::{|class="wikitable"
!Second Credential Password Value:
! Result
|-
| push
| Send a push verification to your Duo connected device
|-
| phone
| Send a call verification to your Duo connected device.
|-
| <press YubiKey>
| If you have a physical token then you would press the YubiKey for the one time password.
|}
 
:: Please note that registering a YubiKey for use with the VPN requires interaction with UMIACS Tech Staff. Please [[HelpDesk | contact us]] if you would like to register a YubiKey for this purpose.
 
{{Note|<b>Pro-tip:</b> Select ‘Save Settings’ on the secondary authentication prompt to have Duo automatically use your preferred method.}}


You should now be connected to the UMIACS VPN.
You should now be connected to the UMIACS VPN.
'''Please note, 32-bit clients are no longer supported by Ivanti!'''
==Connecting through the Ivanti Secure client (ARM processors)==
ARM processors cannot natively run x64 or x86 programs without special emulation. However, not all x86 programs run smoothly even with emulation. As such, the best course of action for these sorts of machines is using the version of Pulse Secure that is specifically made for ARM processors.
# '''Download the client:'''
#: [[Media:PulseSecure22.7.3.ARM64.msi|Windows 64 bit ARM Pulse Secure Client]]
#: ''Upon starting the client for the first time it may ask to upgrade the client.  This will pull an up to date version of the client with the most recent configuration.''
# '''Follow all post-download steps in the above section.'''


==Checking VPN Status==
==Checking VPN Status==
# In the bottom right hand corner, in your status bar, you should see an S icon. If there's a green arrow, that means you are connected! If there is nothing, that means you are not.  
# In the bottom right hand corner, in your status bar, you should see an S icon. If there's a green arrow, that means you are connected! If there is nothing, that means you are not.  
#:[[Image:Pulseicon2.png|thumb|center|500px|]]
#: [[Image:Network_VPN_Windows_Snip7.png|thumb|center|500px|]]
# You can hover over this icon and it will show you the status of your connection.
# You can hover over this icon and it will show you the status of your connection.
#:[[Image:PulseStatus2.png|thumb|center|500px|]]
#: [[Image:Network_VPN_Windows_Snip8.png|thumb|center|500px|]]
 
 
<br style="clear:both"/>

Revision as of 15:26, 12 September 2024

The UMIACS VPN is accessible through the Ivanti Connect Secure Client. Alternatively, you can establish a connection through a web browser, but this may fail if you have an outdated version of Ivanti Secure already installed.

NOTE: If your computer has an ARM-based processor, you will need a different installer than the standard Windows one. Please refer to the instructions below.

Prerequisites

Connecting through the Ivanti Secure client

  1. Download the client:
    Windows 64 bit Pulse Secure Client
    Upon starting the client for the first time it may ask to upgrade the client. This will pull an up to date version of the client with the most recent configuration.
  2. Start the client if it is not already running - it usually starts by default on bootup.
    [Windows] Start the client from the Start Menu.
  3. If the client is already running, double click its icon from the status bar.
    [Windows] Double click its status icon to open.
  4. and click 'Add' (+) under the connection section.
    [Windows] Click the 'Add' (+) button to create a new connection.
  5. Enter a name for your VPN connection and the server URL 'vpn.umiacs.umd.edu'
    [Windows] Enter the name of the VPN server.
  6. Enter your UMIACS credentials and hit connect.
    [Windows] Enter UMIACS credentials.
  7. Enter Secondary Password for MFA. For example, if you wish to push a notification to your device, type the word "push" into the secondary password box.
[Windows] Enter Secondary Password.
The Pulse VPN multi-factor authentication implementation relies on a secondary authentication source to fulfill the MFA requirement. As a result, you will be prompted for credentials twice.
Second Credential Password Value: Result
push Send a push verification to your Duo connected device
phone Send a call verification to your Duo connected device.
<press YubiKey> If you have a physical token then you would press the YubiKey for the one time password.
Please note that registering a YubiKey for use with the VPN requires interaction with UMIACS Tech Staff. Please contact us if you would like to register a YubiKey for this purpose.



Exclamation-point.png

Pro-tip: Select ‘Save Settings’ on the secondary authentication prompt to have Duo automatically use your preferred method.

You should now be connected to the UMIACS VPN.

Please note, 32-bit clients are no longer supported by Ivanti!

Connecting through the Ivanti Secure client (ARM processors)

ARM processors cannot natively run x64 or x86 programs without special emulation. However, not all x86 programs run smoothly even with emulation. As such, the best course of action for these sorts of machines is using the version of Pulse Secure that is specifically made for ARM processors.

  1. Download the client:
    Windows 64 bit ARM Pulse Secure Client
    Upon starting the client for the first time it may ask to upgrade the client. This will pull an up to date version of the client with the most recent configuration.
  2. Follow all post-download steps in the above section.

Checking VPN Status

  1. In the bottom right hand corner, in your status bar, you should see an S icon. If there's a green arrow, that means you are connected! If there is nothing, that means you are not.
    Network VPN Windows Snip7.png
  2. You can hover over this icon and it will show you the status of your connection.
    Network VPN Windows Snip8.png
Retrieved from "https://wiki.umiacs.umd.edu/umiacs/index.php?title=Network/VPN/Windows&oldid=12016"