EmailMigration: Difference between revisions

Latest revision as of 19:02, 27 March 2026

UMIACS wound down its Exchange and IMAP mailbox Email services in Summer 2020 to comply with the UMD Institutional Email standard.

FAQ

How do I login to the UMD Gmail system?

You can access your email through a browser by visiting https://mail.google.com/a/umd.edu and signing in with your UMD credentials.

If you already have a personal Gmail/Google account logged in, you may need to add a new Google account for your @umd.edu account. You can find out how to do this by reading Google documentation on this topic. The article also provides information on how to switch accounts.

How do I set up my mobile device (Android or iOS) to access the UMD Gmail system?

You can set up your Android or iOS mobile device to access your UMD Gmail mailbox by using the operating system's built-in mail app.

Steps for Android: https://umd.service-now.com/itsupport/?id=kb_article_view&sysparm_article=KB0011226
Steps for iOS: https://umd.service-now.com/itsupport/?id=kb_article_view&sysparm_article=KB0011227

Can I use my current desktop client to read email with UMD Gmail?

The Division of IT only explicitly supports the web based offering, though they provide steps for getting connected with Outlook and Thunderbird.

Can people still send email to my @umiacs.umd.edu address?

Yes. Any email to @umiacs.umd.edu is forwarded to your chosen address (see below).

Can I send email as my @umiacs.umd.edu address from UMD Gmail?

Yes. You need to set up your @umiacs.umd.edu address as a mail alias on your UMD mailbox by following Google's documentation. Our SMTP server is smtp.umiacs.umd.edu.

What if I forward my email to another service? Will I be impacted?

If you have an appointment at the University of Maryland, you are required to have your UMIACS email forward point to your @umd.edu email address.

What about any mailing lists or mail aliases in UMIACS?

Mailing lists and mail aliases continue to operate unchanged at UMIACS.

@@ Line 1: / Line 1: @@
-UMIACS will be winding down its mailbox Email services by June 30th 2020 to comply with the UMD [https://umd.service-now.com/itsupport?id=kb_article_view&sysparm_article=KB0015077 Institutional Email] standard.  This includes both our Exchange and IMAP [[Email]] service offerings.
+UMIACS wound down its Exchange and IMAP mailbox [[Email]] services in Summer 2020 to comply with the UMD [https://umd.service-now.com/itsupport?id=kb_article_view&sysparm_article=KB0015077 Institutional Email] standard.
-== FAQ ==
+==FAQ==
+===How do I login to the UMD Gmail system?===
+You can access your email through a browser by visiting https://mail.google.com/a/umd.edu and signing in with your UMD credentials.
-* '''What is the time line for these migrations?'''
+If you already have a personal Gmail/Google account logged in, you may need to add a new Google account for your @umd.edu account.  You can find out how to do this by reading [https://support.google.com/accounts/answer/1721977?co=GENIE.Platform%3DDesktop&hl=en Google documentation] on this topic.  The article also provides information on how to switch accounts.
-We will be notifying users starting May 1st 2020 on this timeline and let them know how to login to the new UMD Gmail interface. Users will need to notify staff by May 15th if they want to migrate their existing email mailboxes to the UMD Gmail system by the Division of IT as part of the email migration.
+===How do I set up my mobile device (Android or iOS) to access the UMD Gmail system?===
+You can set up your Android or iOS mobile device to access your UMD Gmail mailbox by using the operating system's built-in mail app.
+* Steps for Android: https://umd.service-now.com/itsupport/?id=kb_article_view&sysparm_article=KB0011226
+* Steps for iOS: https://umd.service-now.com/itsupport/?id=kb_article_view&sysparm_article=KB0011227
-Migrations will happen for users <code>May 26th-29th</code> and <code>June 1st-5th</code> and users will be notified which day that their emails will be migrated.
+===Can I use my current desktop client to read email with UMD Gmail?===
+The Division of IT only explicitly supports the [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=97e2dedd1b23b5d0df8784415b4bcbac web based offering], though they provide steps for getting connected with [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=c683d8363b711e145292959c24e45a4d Outlook] and [https://umd.service-now.com/itsupport?id=kb_article_view&table=kb_knowledge&sys_kb_id=16d3b70e1bed069c642d5287624bcbfd Thunderbird].
-* '''During my migration what happens?'''
+===Can people still send email to my @umiacs.umd.edu address?===
-** The day your migration is scheduled we will be modifying your email forward in UMIACS to your @g.umd.edu address at 9am.  This will ensure that there is no mail loop (instead of @umd.edu which still may forward to your @umiacs.umd.edu address) and will immediately divert any new email to the UMD Gmail system.  We will then notify the user to their @umiacs.umd.edu which should show up in their @g.umd.edu mailbox that the forward is in place.  Users may now start sending and replying to new email in the UMD Gmail system.
+Yes.  Any email to @umiacs.umd.edu is forwarded to your chosen address (see below).
-** If you have chosen to migrate your mailboxes we will immediately make a mail archive of your mailboxes (depending on the size of your mailboxes this could take some time).
-** Next we will then notify the DivIT that your forward is now in place.  DivIT will then update your @umd.edu forward to your @g.umd.edu forward and start the import of your mailboxes if provided.  This process of import of your existing email may again take some time and DivIT will notify you when it is complete.
-During this process you will still be able to log into your existing UMIACS email system and interact with your existing emails.
+===Can I send email as my @umiacs.umd.edu address from UMD Gmail?===
+Yes.  You need to set up your @umiacs.umd.edu address as a mail alias on your UMD mailbox by following [https://support.google.com/mail/answer/22370?hl=en Google's documentation].  Our SMTP server is smtp.umiacs.umd.edu.
-* '''Should I migrate my existing email mailboxes to the UMD Gmail?'''
+===What if I forward my email to another service? Will I be impacted?===
+If you have an appointment at the University of Maryland, you are required to have your UMIACS email forward point to your @umd.edu email address.
-Users will be given a choice as part of the migration to have their existing mailboxes migrated to the UMD Gmail platform.  There are a few things to consider when making this decision.  First UMD Gmail can not hold export controlled data.  Since export control regulations have changed several times since emails have been stored on UMIACS servers, we cannot provide a blanket guarantee that moving all emails into Google will be compliant with federal regulations, and we ask that each of you make this determination separately before requesting the transfer of your emails.  Second many users have a very hierarchical folder arrangement for their messages.  Gmail only supports tags and if you have a deep hierarchical arrangement of folders this may not translate well into Gmail's web interface.
+===What about any mailing lists or mail aliases in UMIACS?===
+Mailing lists and mail aliases continue to operate unchanged at UMIACS.
-* '''Can I use my current desktop client to read email with UMD Gmail?'''
+__NOTOC__
-The Division of IT only explicitly supports the [https://mail.google.com/a/umd.edu/ web based] offering.
-* '''What will happen with emails stored at UMIACS after June 30th 2020?'''
-We will be archiving all user mailboxes into our long term archives for a minimum of 10 years.  Users may request a copy of their emails as part of the migration progress and we will provide it in an archive format that users may import into their local mail clients for offline use.
-* '''What if I forward my email to another service? Will I be impacted?'''
-Users with accounts in UMIACS that can be identified as having an appointment at the University of Maryland will be required to have their UMIACS Email forward point to their @umd.edu email address by June 30th 2020.  Users without an appointment at the University of Maryland will be allowed to forward their email to an address of their choosing.