HelpDesk: Difference between revisions

From UMIACS
Jump to navigation Jump to search
No edit summary
No edit summary
Line 1: Line 1:
If you need additional assistance, please contact the UMIACS Technical Staff.
If you need additional assistance, please contact the UMIACS Technical Staff.


The Technical Staff can be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
To start a trouble ticket, log into [[Jira]] at https://intranet.umiacs.umd.edu/jira
 
UMIACS Technical Staff can also be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].


If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,  
If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,  

Revision as of 19:16, 5 December 2012

If you need additional assistance, please contact the UMIACS Technical Staff.

To start a trouble ticket, log into Jira at https://intranet.umiacs.umd.edu/jira

UMIACS Technical Staff can also be reached by sending email to staff@umiacs.umd.edu.

If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,

  • Monday - Friday
    • 9:00am - 5:00pm

The Help Desk is located in Room 3142 of the A.V. Williams Building, and can be reached by phone at 301-405-1775.