EmailMigration/SelfMigration: Difference between revisions

Latest revision as of 18:51, 1 July 2020

UMIACS has wound down its Exchange and IMAP mailbox Email services as of June 30th 2020 to comply with the UMD Institutional Email standard.

The Division of IT handled the migration for some individuals that previously forwarded their UMD mail to their UMIACS mailbox. We sent an email to all users that were covered by this on May 1st 2020 with the subject line "UMIACS Email Migration". If you received this email, you do not need to do anything on this page.

If you did not receive this email and are instead being directed here by a message received on May 5th 2020 with the subject line "UMIACS Email Self-Migration", you needed to update your email preference in our Directory app before June 2nd 2020 at 9am. If you did not do this, on June 2nd 2020 at 9am, the UMIACS Technical Staff updated your email forward to be your corresponding @umd.edu email address if you have/had one, or the last known email address we had on record for you if you do not and you used either our Exchange or IMAP service.

If you do not have a @umd.edu address and would like to update your email forwarding address to be a different one from the one that we changed it to:

Log into our Directory app.
Under the 'Email' section, change the listed address under Forward to the address of your choosing.
Click Submit at the bottom of the page.
Begin checking new email to your @umiacs.umd.edu address at the address you just chose.

Importing Email to UMD Mailbox

If you would like to import email from your previous provider into your UMD mailbox, follow these steps. This cannot be done by UMIACS staff as we have no administrative access to your UMD mailbox. If you run into any issues, please contact the Division of IT. Choose the appropriate section based on your previous UMIACS email preference.

Exchange

Contact staff if you would like an archive of your UMIACS mailbox. It will be a single file in PST file format, provided via a download link.
Download the archive of your email from the link provided by staff.
Download and install G Suite Migration for Microsoft Outlook.
Follow DivIT's instructions to import your email from the PST file.

IMAP

Contact staff if you would like an archive of your UMIACS mailbox. It will be several files (one file per email folder that you had in your IMAP mailbox) in MBOX file format, compressed into a tarball and provided via a download link.
Download the archive of your email from the link provided by staff and decompress it into the individual MBOX files.
Download and install Mozilla Thunderbird and install the ImportExportTools NG add-on for it.
Follow DivIT's instructions to import your email from the MBOX files.

Forward

Search for instructions from your previous provider. We cannot encompass instructions for all possible providers here, though if you are able to export email in either PST or MBOX file format, you can follow the steps in either the Exchange or IMAP sections (respectively) to import email.

@@ Line 1: / Line 1: @@
-UMIACS will be winding down its mailbox [[Email]] services by June 30th 2020 to comply with the UMD [https://umd.service-now.com/itsupport?id=kb_article_view&sysparm_article=KB0015077 Institutional Email] standard.  This includes both our Exchange and IMAP [[Email]] service offerings.
+UMIACS has wound down its Exchange and IMAP mailbox [[Email]] services as of June 30th 2020 to comply with the UMD [https://umd.service-now.com/itsupport?id=kb_article_view&sysparm_article=KB0015077 Institutional Email] standard.
-The Division of IT is handling the [[EmailMigration | migration]] for some individuals that currently forward their UMD mail to their UMIACS mailbox.  We sent an email to all users that are covered by this on May 1st 2020 with the subject line "UMIACS Email Migration".  If you received this email, you do not need to do anything on this page.
+The Division of IT handled the migration for some individuals that previously forwarded their UMD mail to their UMIACS mailbox. We sent an email to all users that were covered by this on May 1st 2020 with the subject line "UMIACS Email Migration".  If you received this email, you do not need to do anything on this page.
-If you did not receive this email and are instead being directed here by a message received on May 5th 2020 with the subject line "UMIACS Email Self-Migration", you will need to instead perform the following procedure as soon as you are comfortable receiving email to your UMD mailbox if you have one, or an external address if you do not, but no later than June 1st 2020. If no action is taken, on June 2nd 2020, the UMIACS Technical Staff will automatically update your email forward to be your corresponding @umd.edu email address if you have one, or the last known email address we have on record for you if you do not and you use either our Exchange or IMAP service.
+If you did not receive this email and are instead being directed here by a message received on May 5th 2020 with the subject line "UMIACS Email Self-Migration", you needed to update your email preference in our [https://intranet.umiacs.umd.edu/directory/info Directory app] before June 2nd 2020 at 9am. If you did not do this, on June 2nd 2020 at 9am, the UMIACS Technical Staff updated your email forward to be your corresponding @umd.edu email address if you have/had one, or the last known email address we had on record for you if you do not and you used either our Exchange or IMAP service.
-==Procedure==
+If you do not have a @umd.edu address and would like to update your email forwarding address to be a different one from the one that we changed it to:
 # Log into our [https://intranet.umiacs.umd.edu/directory/info Directory app].
-# Make note of what email option you are currently using under the 'Email' section.  This will be either Exchange, IMAP, or Forward.
+# Under the 'Email' section, change the listed address under Forward to the address of your choosing.
-# Continue below based on what email option you are currently using:
-===Exchange===
-# Change the drop down menu option to Forward and enter your @umd.edu email address (yourdirectoryid@umd.edu) in the text box directly below it.  If you do not have a @umd.edu email address, enter the address you would like to receive UMIACS email at.
-# Click Submit at the bottom of the page.
-# Continue checking email as you currently do until you receive a message (a short time later) from UMIACS staff stating that all mail will now be sent to your UMD mailbox.  After you receive this message, begin checking new email at your UMD Gmail mailbox.
-# [[HelpDesk | Contact staff]] if you would like an archive of your UMIACS mailbox.  This will be provided on or after June 30th 2020 when we decommission our mail servers.  It will be a single file in PST file format, provided via a download link.
-#* We can provide the archive earlier only if you are fine with your UMIACS mailbox no longer being accessible immediately after us providing you with the archive.
-===IMAP===
-# Change the drop down menu option to Forward and enter your @umd.edu email address (yourdirectoryid@umd.edu) in the text box directly below it.  If you do not have a @umd.edu email address, enter the address you would like to receive UMIACS email at.
-# Click Submit at the bottom of the page.
-# Begin checking new email at your UMD Gmail mailbox.
-# [[HelpDesk | Contact staff]] if you would like an archive of your UMIACS mailbox.  This will be provided on or after June 30th 2020 when we decommission our mail servers.  It will be several files (one file per email folder that you had in your IMAP mailbox) in MBOX file format, compressed into a tarball and provided via a download link.
-#* We can provide the archive earlier only if you are fine with your UMIACS mailbox no longer being accessible immediately after us providing you with the archive.
-===Forward===
-# Change the listed address under Forward to be your UMD email address (yourdirectoryid@umd.edu) if it is not already.  If it is already or you do not have a @umd.edu email address, no further action is required.
 # Click Submit at the bottom of the page.
-# Begin checking new email at your UMD Gmail mailbox if you just changed the address.
+# Begin checking new email to your @umiacs.umd.edu address at the address you just chose.
 ==Importing Email to UMD Mailbox==
-After updating your forwarding address, if you would like to import email from your previous provider into your UMD mailbox, follow these steps.  This cannot be done by UMIACS staff as we have no administrative access to your UMD mailbox.  If you run into any issues, please [https://umd.service-now.com/itsupport/ contact the Division of IT].
+If you would like to import email from your previous provider into your UMD mailbox, follow these steps.  This cannot be done by UMIACS staff as we have no administrative access to your UMD mailbox.  If you run into any issues, please [https://umd.service-now.com/itsupport/ contact the Division of IT].  Choose the appropriate section based on your previous UMIACS email preference.
 ===Exchange===
+# [[HelpDesk | Contact staff]] if you would like an archive of your UMIACS mailbox.  It will be a single file in PST file format, provided via a download link.
 # Download the archive of your email from the link provided by staff.
 # Download and install [https://tools.google.com/dlpage/gsmmo/ G Suite Migration for Microsoft Outlook].
-# Follow [https://support.google.com/a/users/answer/181236?hl=en&ref_topic=2784821&visit_id=637243784326499417-3756770998&rd=1 Google's instructions] to import your email from the PST file.
+# Follow [https://umd.service-now.com/itsupport/?sys_kb_id=4792cfe137a4e640a90963d2b3990efd&id=kb_article_view DivIT's instructions] to import your email from the PST file.
 ===IMAP===
+# [[HelpDesk | Contact staff]] if you would like an archive of your UMIACS mailbox.  It will be several files (one file per email folder that you had in your IMAP mailbox) in MBOX file format, compressed into a tarball and provided via a download link.
 # Download the archive of your email from the link provided by staff and decompress it into the individual MBOX files.
 # Download and install [https://www.thunderbird.net/en-US/ Mozilla Thunderbird] and install the [https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/ ImportExportTools NG add-on] for it.
-# [https://umd.service-now.com/itsupport/?sys_kb_id=1edb9431dbf2c4546aa4151748961901&id=kb_article_view&sysparm_rank=1&sysparm_tsqueryId=d49204f2db245c104cb035623996196d Sign into Thunderbird with your UMD account.]
+# Follow [https://umd.service-now.com/itsupport/?id=kb_article_view&sys_kb_id=40da60261baa881036c3a9fbbc4bcb3e DivIT's instructions] to import your email from the MBOX files.
-# Follow the [https://github.com/thundernest/import-export-tools-ng#brief-usage-instructions ImportExportTools NG instructions] to import your email from the MBOX files.
 ===Forward===
 # Search for instructions from your previous provider.  We cannot encompass instructions for all possible providers here, though if you are able to export email in either PST or MBOX file format, you can follow the steps in either the Exchange or IMAP sections (respectively) to import email.
+__NOTOC__