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| ===Announcements===
| | ==Announcements== |
| <startFeed />
| | Please see our [https://intranet.umiacs.umd.edu intranet page] for announcements. Any active announcement will have a banner at the top of this page. |
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| ==Help Desk Holiday Hours==
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| *'''December 23rd 2013.''' UMIACS Help Desk closed, limited staff onsite.
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| *'''December 24 2013 - January 1st 2014.''' UMIACS Help Desk closed.
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| == APC Surge Protector Recall ==
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| APC recently issued a recall of surge protectors manufactured before the year 2003 due to potential fire hazards when overheating as a result of abnormal electrical conditions. We will handle the recall process for any affected devices you may have. Please see [[APC | this page]] for more details.
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| ==Mavericks and Backups==
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| The most recent version of OSX, Mavericks, is incompatible with our deployed version of Druva. Druva is our backup software and we have upgraded it to support Mavericks. However, you will need to upgrade your Druva client. You can get the latest version of the client [[Druva/setup#Getting_the_client | here]]. Alternatively you can bring your laptop to the helpdesk and we will upgrade it for you.
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| ==Adobe Acrobat Reader on Linux (RHEL/Ubuntu)==
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| We regret to inform our users that we will no longer be able to provide
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| this application on our supported Linux systems (Windows and Mac
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| systems will not be impacted). We will be removing and blacklisting it
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| from our installed systems during our November maintenance window.
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| The reason for this change is that there are several known
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| vulnerabilities in the last version for UNIX systems (9.5.5). Adobe
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| has declined to fix these issues and has instead deprecated the
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| product[1]. Adobe has also declined to support a UNIX client in
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| version 10 or version 11. Red Hat has already advised its users to
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| disable and remove the application effective immediately[2].
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| Additionally, due to the recent security breach acknowledged by
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| Adobe that has compromised their closed source product[3], it is
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| only logical to expect more vulnerabilities to be found.
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| As such, during our November maintenance window we will be removing the
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| application from our systems. We encourage our users to remove it from
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| any self-supported machines they administer. Please email
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| staff AT umiacs.umd.edu if you have any further questions.
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| The following are the alternative PDF readers supported:
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| <b>RHEL5:</b> evince or kpdf<br>
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| <b>RHEL6</b>: evince or okular<br>
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| <b>Ubuntu</b>: evince or okular
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| #- http://www.adobe.com/support/products/enterprise/eol/eol_matrix.html#863
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| # - http://rhn.redhat.com/errata/RHSA-2013-1402.html
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| # - http://blogs.adobe.com/asset/2013/10/illegal-access-to-adobe-source-code.html
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| ==Java==
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| Due to the frequency and severity of recent Java vulnerabilities, it is strongly advised that '''Java be disabled''' in all browsers on your workstations. If you do require Java, it is recommended to maintain a second, '''separate browser''', solely for the instances which require Java. For instructions on disabling Java on your workstation, please see the following: [[JavaDisableBrowser|How to disable Java]]
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| <endFeed />
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| ==Technical Reference== | | ==Technical Reference== |
| | ; [[GettingStarted | Getting Started]] |
| | : Broad introduction to UMIACS accounts and services. |
| | ; [[CoreServices | Core Services]] |
| | : Information about UMIACS service offerings including [[Email]], [[Data Storage]], and [[Backups]]. |
| | ; [[Orders | Ordering Equipment]] |
| | : Information on ordering equipment requests and best practices. |
| | ; [[LabFacilities | Lab Facilities]] |
| | : Information on the various labs and centers within UMIACS. |
| | ; [[Publishing Data | Publishing Data]] |
| | : Best practices when publishing data at UMIACS. |
| | ; [[HelpDesk | Getting Help (UMIACS Help Desk)]] |
| | : Information on UMIACS Support and how to contact us. |
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| Welcome to UMIACS Wiki. This is the main place to find documentation and information about your account and the technical services that UMIACS offers. If this is your first time please start here [[GettingStarted| Getting Started]].
| | ==General Information== |
| | | * University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)] |
| We provide many [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
| | * [http://www.umd.edu/web-accessibility Web Accessibility] |
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| We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
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| Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
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| If you would like to open a support ticket, please contact the UMIACS [[HelpDesk]]
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| | Please note that login access to this wiki (for edit privilege) is restricted to members of UMIACS Technical Staff. If there is something that you believe needs editing, please [[HelpDesk | contact staff]]. |
| __NOTOC__ | | __NOTOC__ |
Announcements
Please see our intranet page for announcements. Any active announcement will have a banner at the top of this page.
Technical Reference
- Getting Started
- Broad introduction to UMIACS accounts and services.
- Core Services
- Information about UMIACS service offerings including Email, Data Storage, and Backups.
- Ordering Equipment
- Information on ordering equipment requests and best practices.
- Lab Facilities
- Information on the various labs and centers within UMIACS.
- Publishing Data
- Best practices when publishing data at UMIACS.
- Getting Help (UMIACS Help Desk)
- Information on UMIACS Support and how to contact us.
General Information
Please note that login access to this wiki (for edit privilege) is restricted to members of UMIACS Technical Staff. If there is something that you believe needs editing, please contact staff.