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==Announcements==
==Announcements==
<startFeed />
Please see our [https://intranet.umiacs.umd.edu intranet] page for announcements.
===UMIACS Security Alert Feb 28th 2014===
As everyone is aware due to the recent security issues on campus our
cadence of monthly security patches has been important for the
Institute.  However there are a number of Critical level security
issues that have appeared in the last week.  This means that we will
need to patch our systems outside of our scheduled[1] monthly
maintenance windows.
 
Supported Windows users you will see a prompt from LANDesk asking you
to patch your system and will require a reboot.  You may defer this up
to 6 times, 24 hours apart.
 
Supported RHEL/Ubuntu users please make sure that you have restarted
your Firefox browser by Thursday March 6th 2014 at 8pm as we will be
killing any Firefox processes that are older than Feb 26th 2013 at
that time.
 
Finally we want to get the word out of two very important security
issues in the Apple ecosystem.  There is a particularly bad SSL
vulnerability in both Mac OS X 10.9 Mavericks[2] and iOS 7.0.x[3] and
6.1.x[4].  If you have a self supported Mac or have a iPhone/iPad/iPod
we would encourage at your earliest convince to update.
 
If you have any questions you can always contact staff@umiacs.umd.edu
or our [[HelpDesk]].
 
# - https://wiki.umiacs.umd.edu/umiacs/index.php/Downtime
# - http://support.apple.com/kb/HT6150
# - http://support.apple.com/kb/HT6147
# - http://support.apple.com/kb/HT6146
 
=== APC Surge Protector Recall ===
APC recently issued a recall of surge protectors manufactured before the year 2003 due to potential fire hazards when overheating as a result of abnormal electrical conditions. We will handle the recall process for any affected devices you may have. Please see [[APC | this page]] for more details.
 
===Mavericks and Backups===
The most recent version of OSX, Mavericks, is incompatible with our deployed version of Druva.  Druva is our backup software and we have upgraded it to support Mavericks.  However, you will need to upgrade your Druva client.  You can get the latest version of the client [[Druva/setup#Getting_the_client | here]].  Alternatively you can bring your laptop to the helpdesk and we will upgrade it for you.
<endFeed />


==Technical Reference==
==Technical Reference==
; [[GettingStarted | Getting Started]]
: Broad introduction to UMIACS Accounts and services.
; [[CoreServices | Core Services]]
: Information about UMIACS service offerings including [[Email]], [[Data Storage]], [[Backups]], and our [[VPN]].
; [[Orders | Ordering Equipment]]
: Information on ordering equipment requests and best practices.
; [[LabFacilities | Lab Facilities]]
: Information on the various labs and centers within UMIACS.
; [[Publishing Data | Publishing Data]]
: Best practices when publishing data at UMIACS.
; [[HelpDesk | Getting help (UMIACS Help Desk)]]
: Information on UMIACS Support and how to contact us.


Welcome to UMIACS Wiki. This is the main place to find documentation and information about your account and  the technical services that UMIACS offers. If this is your first time please start here [[GettingStarted| Getting Started]].
==General Information==
 
* University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)]
We provide many  [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
* [http://www.umd.edu/web-accessibility Web Accessibility]
 
We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
 
Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
 
If you would like to open a support ticket, please contact the UMIACS [[HelpDesk]]
 


Please note that login access to this wiki (edit privileges) is restricted to members of UMIACS Technical Staff. If there is something that you believe needs editing, please [[HelpDesk | contact staff]].
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Latest revision as of 20:42, 15 October 2024

Announcements

Please see our intranet page for announcements.

Technical Reference

Getting Started
Broad introduction to UMIACS Accounts and services.
Core Services
Information about UMIACS service offerings including Email, Data Storage, Backups, and our VPN.
Ordering Equipment
Information on ordering equipment requests and best practices.
Lab Facilities
Information on the various labs and centers within UMIACS.
Publishing Data
Best practices when publishing data at UMIACS.
Getting help (UMIACS Help Desk)
Information on UMIACS Support and how to contact us.

General Information

Please note that login access to this wiki (edit privileges) is restricted to members of UMIACS Technical Staff. If there is something that you believe needs editing, please contact staff.