UMIACS Account: Difference between revisions

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== Types of Accounts ==
#REDIRECT [[Accounts]]
A UMIACS Account is a collection of distinct account credentials, associated with a unique user, that provide access to various UMIACS systems and related resources.
 
When a UMIACS Account is first created, three sets of credentials (Windows, UNIX, and Jira) are configured based on the username and password requested via the [https://intranet.umiacs.umd.edu/requests/accounts/new/ UMIACS Account Request] (new users: see [[GettingStarted]].) With the exception of Jira, which requires a full email address, the username is identical for all credentials tied to a UMIACS account.
 
==== [[OSSupport | Windows]] ====
:Your Windows (aka "PC") account authenticates against our [[ActiveDirectory]] domain and is set when you first create your UMIACS account. 
:It controls access for the following resources:
::*Windows computers
::*[[Exchange]] e-mail
::*[[VPN]] Authentication
 
==== [[OSSupport | UNIX]] ====
:Your UNIX (aka "[[Kerberos]]") account authenticates against our Kerberos realm and is set when you first create your UMIACS account.
:It controls access for the following resources:
::*UNIX/Linux computers
::*[[UNIXEmail|IMAP]] e-mail
::*[[ApplicationResource|AR]]-controlled resources (wikis, [[RevisionControl|repositories]], webapps)
 
==== [[Jira]] ====
:Your Jira username is your full email address. By default, the [[Jira]] account associated with your @umiacs email address authenticates against the kerberos realm. However it is possible to set a separate password for this account.  If you change your password through the Jira web interface it will create a '''new''', '''separate''' password, and no longer authenticate against the kerberos realm. Changing your Jira password DOES NOT change any other UMIACS passwords.
 
:Please note that Jira creates a new account for each new email address it sees (including non-UMIACS addresses like @gmail or @umd.edu addresses.) This occasionally causes some confusion for new users. Please see the [[Jira]] page for further details.
 
== Changing your password ==
==== Approved Methods ====
There are currently two ways to change your UMIACS passwords:
*Via the web interface tool on the UMIACS Intranet at:
:https://intranet.umiacs.umd.edu/password
*Stop by the [[HelpDesk|UMIACS Helpdesk]], in room 3142 AVW
::If you plan on stopping by the UMIACS Helpdesk, please make sure to bring photo ID
==== Password Requirements ====
#Must be atleast 8 characters in length
#Must have alteast 3 of the following character classes: lower-case letters, upper-case letters, numbers, punctuation, special characters
#Cannot be the same as any of your previous 5 passwords
#Cannot contain a string that is part of your username
==== Off-site or out-of-state users ====
UMIACS Staff requires positive identification before we'll honor a request to change a password. In the event that you are unable to change your password via the methods above, send an email to staff@umiacs.umd.edu detailing your situation. Typically, we'll ask you to get in touch with your PI/advisor, as they should be able to identify you. They will work with staff to reset your password on your behalf, and then communicate it to you in a secure manner.
==== Forgotten Passwords ====
If you have forgotten your Windows or Unix password(s), you will need to stop by the UMIACS Help Desk or follow the Off-site instructions above.

Latest revision as of 16:27, 5 September 2018

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