HelpDesk: Difference between revisions

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The UMIACS Help Desk provides Technical Support and Equipment procurement.
The UMIACS Help Desk provides Technical Support and Equipment Procurement.


; Help Desk Location
; Help Desk Location
: 3109 Brendan Iribe Center for Computer Science and Engineering
: Brendan Iribe Center for Computer Science and Engineering Room 3109
; Virtual Help Desk Hours during COVID-19
: 8125 Paint Branch Drive
: 9:00am - 5:00pm Monday - Friday. (Excluding University Holidays)
: College Park, MD 20742
; <b>[[HelpDesk/COVID | COVID-19 specific precautions]]</b>
; Help Desk Hours
: 9:00am - 5:00pm Monday - Friday (excluding [https://uhr.umd.edu/employee-resources/holiday-calendar University Holidays])


==How to Contact Support==
==How to Contact Staff==
; Email
; Email
: [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu]
: [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] for technical support
: [mailto:orders@umiacs.umd.edu orders@umiacs.umd.edu] for equipment procurement
: [mailto:facilities@umiacs.umd.edu facilities@umiacs.umd.edu] for room access requests and building-related inquiries
; Telephone
; Telephone
: [tel:+13014051775 (301) 405-1775]
: [tel:+13014051775 (301) 405-1775]
; [[Jira | JIRA Request Tracker]]
; [[Jira | JIRA Request Tracker]]

Latest revision as of 16:36, 16 December 2024

The UMIACS Help Desk provides Technical Support and Equipment Procurement.

Help Desk Location
Brendan Iribe Center for Computer Science and Engineering Room 3109
8125 Paint Branch Drive
College Park, MD 20742
Help Desk Hours
9:00am - 5:00pm Monday - Friday (excluding University Holidays)

How to Contact Staff

Email
staff@umiacs.umd.edu for technical support
orders@umiacs.umd.edu for equipment procurement
facilities@umiacs.umd.edu for room access requests and building-related inquiries
Telephone
(301) 405-1775
JIRA Request Tracker