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HelpDesk :: limited operations on Friday, May 17th 2013

Due to the massive campus congestion expected this Friday, the UMIACS HelpDesk will be closed and much of UMIACS staff will be working remotely. We will have a skeleton staff on-site to address any physical issues that might arise, and will continue to actively monitor and respond to JIRA tickets. If you have any issues, please send mail to staff@umiacs.umd.edu and we'll work to address the issue promptly.

Java

Due to the frequency and severity of recent Java vulnerabilities, it is strongly advised that Java be disabled in all browsers on your workstations. If you do require Java, it is recommended to maintain a second, separate browser, solely for the instances which require Java. For instructions on disabling Java on your workstation, please see the following: How to disable Java

Additional information on the current Java Vulnerability (as of 1/13/2013) can be found here: http://www.us-cert.gov/cas/techalerts/TA13-010A.html

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Technical Reference

Welcome to UMIACS Wiki. This is the main place to find documentation and information about your account and the technical services that UMIACS offers. If this is your first time please start here Getting Started.

We provide many Core Services which include EMail, Backups and VPN.

We have lots of specific Lab Facilities that you may be interested in.

Please check here if you are interested in Ordering Equipment.

If you would like to open a support ticket, please contact the UMIACS HelpDesk