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===Announcements===
==Announcements==
<startFeed />
<startFeed />
==UMIACS Security Alert Feb 28th 2014==
===UMIACS Security Alert Feb 28th 2014===
As everyone is aware due to the recent security issues on campus our
As everyone is aware due to the recent security issues on campus our
cadence of monthly security patches has been important for the
cadence of monthly security patches has been important for the
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# - http://support.apple.com/kb/HT6146
# - http://support.apple.com/kb/HT6146


== APC Surge Protector Recall ==
=== APC Surge Protector Recall ===
APC recently issued a recall of surge protectors manufactured before the year 2003 due to potential fire hazards when overheating as a result of abnormal electrical conditions. We will handle the recall process for any affected devices you may have. Please see [[APC | this page]] for more details.
APC recently issued a recall of surge protectors manufactured before the year 2003 due to potential fire hazards when overheating as a result of abnormal electrical conditions. We will handle the recall process for any affected devices you may have. Please see [[APC | this page]] for more details.


==Mavericks and Backups==
===Mavericks and Backups===
The most recent version of OSX, Mavericks, is incompatible with our deployed version of Druva.  Druva is our backup software and we have upgraded it to support Mavericks.  However, you will need to upgrade your Druva client.  You can get the latest version of the client [[Druva/setup#Getting_the_client | here]].  Alternatively you can bring your laptop to the helpdesk and we will upgrade it for you.
The most recent version of OSX, Mavericks, is incompatible with our deployed version of Druva.  Druva is our backup software and we have upgraded it to support Mavericks.  However, you will need to upgrade your Druva client.  You can get the latest version of the client [[Druva/setup#Getting_the_client | here]].  Alternatively you can bring your laptop to the helpdesk and we will upgrade it for you.

Revision as of 20:53, 28 February 2014

Announcements

<startFeed />

UMIACS Security Alert Feb 28th 2014

As everyone is aware due to the recent security issues on campus our cadence of monthly security patches has been important for the Institute. However there are a number of Critical level security issues that have appeared in the last week. This means that we will need to patch our systems outside of our scheduled[1] monthly maintenance windows.

Supported Windows users you will see a prompt from LANDesk asking you to patch your system and will require a reboot. You may defer this up to 6 times, 24 hours apart.

Supported RHEL/Ubuntu users please make sure that you have restarted your Firefox browser by Thursday March 6th 2014 at 8pm as we will be killing any Firefox processes that are older than Feb 26th 2013 at that time.

Finally we want to get the word out of two very important security issues in the Apple ecosystem. There is a particularly bad SSL vulnerability in both Mac OS X 10.9 Mavericks[2] and iOS 7.0.x[3] and 6.1.x[4]. If you have a self supported Mac or have a iPhone/iPad/iPod we would encourage at your earliest convince to update.

If you have any questions you can always contact staff@umiacs.umd.edu or our HelpDesk.

  1. - https://wiki.umiacs.umd.edu/umiacs/index.php/Downtime
  2. - http://support.apple.com/kb/HT6150
  3. - http://support.apple.com/kb/HT6147
  4. - http://support.apple.com/kb/HT6146

APC Surge Protector Recall

APC recently issued a recall of surge protectors manufactured before the year 2003 due to potential fire hazards when overheating as a result of abnormal electrical conditions. We will handle the recall process for any affected devices you may have. Please see this page for more details.

Mavericks and Backups

The most recent version of OSX, Mavericks, is incompatible with our deployed version of Druva. Druva is our backup software and we have upgraded it to support Mavericks. However, you will need to upgrade your Druva client. You can get the latest version of the client here. Alternatively you can bring your laptop to the helpdesk and we will upgrade it for you.

<endFeed />

Technical Reference

Welcome to UMIACS Wiki. This is the main place to find documentation and information about your account and the technical services that UMIACS offers. If this is your first time please start here Getting Started.

We provide many Core Services which include EMail, Backups and VPN.

We have lots of specific Lab Facilities that you may be interested in.

Please check here if you are interested in Ordering Equipment.

If you would like to open a support ticket, please contact the UMIACS HelpDesk