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Announcements

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Help Desk Closed 3/17 & 3/18

The Help Desk will be closed Monday 3/17 and Tuesday 3/18 along with the rest of the University for Spring Break. We will reopen Wednesday 3/19 at 9:00am

APC Surge Protector Recall

APC recently issued a recall of surge protectors manufactured before the year 2003 due to potential fire hazards when overheating as a result of abnormal electrical conditions. We will handle the recall process for any affected devices you may have. Please see this page for more details.

Mavericks and Backups

The most recent version of OSX, Mavericks, is incompatible with our deployed version of Druva. Druva is our backup software and we have upgraded it to support Mavericks. However, you will need to upgrade your Druva client. You can get the latest version of the client here. Alternatively you can bring your laptop to the helpdesk and we will upgrade it for you.

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Technical Reference

Welcome to UMIACS Wiki. This is the main place to find documentation and information about your account and the technical services that UMIACS offers. If this is your first time please start here Getting Started.

We provide many Core Services which include EMail, Backups and VPN.

We have lots of specific Lab Facilities that you may be interested in.

Please check here if you are interested in Ordering Equipment.

If you would like to open a support ticket, please contact the UMIACS HelpDesk