Windows/LaptopSupport: Difference between revisions
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= Draft UMIACS Policy = | |||
UMIACS supports University owned laptops subject to [[Windows/LaptopSupport#Hardware_Requirements | hardware requirements]] with either Windows 7 or Windows 8. All users maintain administrator permissions on their mobile equipment for installs on the road. There are two basic options for your laptop's installation: | UMIACS supports University owned laptops subject to [[Windows/LaptopSupport#Hardware_Requirements | hardware requirements]] with either Windows 7 or Windows 8. All users maintain administrator permissions on their mobile equipment for installs on the road. There are two basic options for your laptop's installation: | ||
Revision as of 15:22, 26 September 2014
Draft UMIACS Policy
UMIACS supports University owned laptops subject to hardware requirements with either Windows 7 or Windows 8. All users maintain administrator permissions on their mobile equipment for installs on the road. There are two basic options for your laptop's installation:
Support Options
Fully Managed
Your laptop will have our standard licensed software installation along with:
- Antivirus
- Encrypted hard disk
- Automated application and OS patching
- Mobile backups
- VPN-less access to institute resources such as printing
Dual booting is not supported in this environment and you will be contacted to remedy your laptop if updates and backups go out of date. Some university projects or data access policies may require this option.
Basic Starter Install with Options
We will do a clean installation of your laptop with all licensed software and antivirus, and you will have the option to opt in to services of:
Once the intitial installation is complete the user is responsible to maintaining their equipment and securing their data, and have the option to use our services to accomplish that. Subsequent repairs and maintenance may be subject to a reinstallation of the system.
Self Supported Laptop
We can provide you with access to university licenses for operating systems and applications, and provide access to mobile backups. The user is responsible for all installations and updates to their platform.
Hardware Requirements
UMIACS primary platforms for Windows are Dell and Lenovo with a 3 year minimum warranty on all institute purchases. Support for other hardware platforms would need an in-person evaluation and requires the manufacturer to provide:
- 3 years OEM support to purchase
- Comprehensive diagnostic tools from website
- Drivers for our supported Windows versions
Equipment Purchasing
Contact staff anytime by email to staff@umiacs.umd.edu to inquire about purchasing equipment on university funds, and we will work with you to find the best fitting size and capabilities for your requirements. Once a specification and quote have been agreed to we can purchase on your FRS (subject to PI approval where necessary). To browse options for purchasing, we recommend the following: