Network/VPN/Troubleshooting: Difference between revisions
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This article contains some common issues you may encounter with Pulse Secure VPN and how to troubleshoot them.<br> | This article contains some common issues you may encounter with Pulse Secure VPN and how to troubleshoot them.<br> | ||
'''Authentication Failure''' | '''Authentication Failure:'''<br> | ||
This may occur when you've recently changed your password but the Pulse Secure client is still trying to authenticate using your old credentials. | This may occur when you've recently changed your password but the Pulse Secure client is still trying to authenticate using your old credentials. | ||
'''Solution:''' | |||
* '''Windows:''' | |||
:# Open the Pulse Secure client. | |||
:# Right click on your desired connection and click on <code>Forget Saved Settings</code> | |||
:: [[File:Forget_pw_windows.jpg|300px]] | |||
* '''macOS:''' | |||
Revision as of 16:42, 20 August 2021
This article contains some common issues you may encounter with Pulse Secure VPN and how to troubleshoot them.
Authentication Failure:
This may occur when you've recently changed your password but the Pulse Secure client is still trying to authenticate using your old credentials.
Solution:
- Windows:
- Open the Pulse Secure client.
- Right click on your desired connection and click on
Forget Saved Settings
- macOS: