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Anouncements

OpenLAB Upgrade

Our OpenLAB facilities are being upgraded.

Phase 1 has been completed, please use openlab.umiacs.umd.edu for all your remote login needs.

Phase 2 will happen Feb 24th 2009 please see OpenLABUpgrade.

Internet Service Downtime Thursday 26th 5am to 6am - New VPN Service

External network access will be interrupted to UMIACS networks on Thursday, February 26th during the hour of 5am to 6am. The interruptions will take the form of several 5-10 minute outages over the hour. Internal connectivity, such as traffic between clusters, desktops, and their respective fileservers, should not be affected with the *exception* of desktops in the BSB Building #296.

UMIACS will also be getting a new VPN service, which will not result in outages to the service. The VPN server will remain known as

umiacs-vpn.pc.umiacs.umd.edu

If this will significantly impact your work or a major deadline, please contact us at staff@umiacs.umd.edu to discuss any problems this will pose. Thank you for your patience,

Technical Reference

Welcome to UMIACS Wiki. This is main place to find documentation and information about your account and technical services that UMIACS offers. If this is your first time please start here Getting Started.

We provide many Core Services which include EMail, Backups and VPN.

We have lots of specific Lab Facilities that you may be interested in.

Please check here if you are interested in Ordering Equipment.

Additional Support

If you need additional assistance, please contact the UMIACS Technical Staff.

The Technical Staff can be reached by sending email to staff@umiacs.umd.edu.

If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,

Monday - Friday 9:00am - 12:30pm and 1:30pm - 5:00pm.

The Help Desk is located in Room 3142 of the A.V. Williams Building, and can be reached by phone at 301-405-1775.