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Anouncements

UMIACS Private Networks Downtime Tuesday May 12th 5am

We will be taking a short downtime on the UMIACS private networks on Tuesday May 12th between the hour of 5am-6am. This is all machines with an IP address beginning with 192.168, which includes most user desktops. Users on each subnet can expect an approximately 20 minute downtime during which they will not be able to connect to network resources.

External access to major resources such as mail, file servers, and clusters will NOT be affected.

This downtime is a part of our efforts to upgrade our core and backbone network capacity. The new network configuration will allow fully non-blocking network access between internal and external UMIACS networks, and access the benefits of recent 10 gigabit ethernet updates. Currently all internal traffic must traverse a single gigabit line through a proxy server to access any resources. We expect that users making use of file servers will see a noticeable improvement in performance. Thanks in advance for your patience,

Webmail Upgrade Wednesday May 20th 2009 8pm

We are going to be upgrading our Webmail service on Wednesday May 20th 2009 8pm. Our old SquirrelMail based webmail will be available till Wednesday June 24th 2009 at which time it will be taken down. All filtering and vacation rules will have to be updated through the Webmail interface.

Technical Reference

Welcome to UMIACS Wiki. This is main place to find documentation and information about your account and technical services that UMIACS offers. If this is your first time please start here Getting Started.

We provide many Core Services which include EMail, Backups and VPN.

We have lots of specific Lab Facilities that you may be interested in.

Please check here if you are interested in Ordering Equipment.

Additional Support

If you need additional assistance, please contact the UMIACS Technical Staff.

The Technical Staff can be reached by sending email to staff@umiacs.umd.edu.

If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,

Monday - Friday 9:00am - 12:30pm and 1:30pm - 5:00pm.

The Help Desk is located in Room 3142 of the A.V. Williams Building, and can be reached by phone at 301-405-1775.