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Anouncements

Helpdesk Closing Early (Dec 21,2007)

The helpdesk will be closing early today 4PM instead of the usual 5PM. Please email staff at staff@umiacs.umd.edu if there are any issues. We will reopen on January 2nd, 9am. Have a safe and happy holidays!

Network Installation in AVW 33XX/34XX Next Week

Contractors from FiberPlus will begin work next week to upgrade the ethernet wiring on the third floor in the 33XX and 34XX wings of the A.V. Williams building. Please be aware that they will be working in and around this area, we apologize for any inconvenience this causes for you. These upgrades are to replace the old Cat3 wiring currently being used in these offices, and will pave the way for more reliable and faster network service for users in the near future. (Dec 14, 2007)

User Audit

We have finished our User Audit if your account has been locked please send mail to staff@umiacs.umd.edu.

Technical Reference

Welcome to UMIACS Wiki. This is main place to find documentation and information about your account and technical services that UMIACS offers. If this is your first time please start here Getting Started.

We provide many Core Services which include EMail, Backups and VPN.

We have lots of specific Lab Facilities that you may be interested in.

Please check here if you are interested in Ordering Equipment.

Additional Support

If you need additional assistance, please contact the UMIACS Technical Staff.

The Technical Staff can be reached by sending email to staff@umiacs.umd.edu

If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk, Monday - Friday between the hours of 9:00am - 12:30pm and 1:30pm - 5:00pm. The Help Desk is located in Room 3142 of the A.V. Williams Building, and can be reached by phone at 301-405-1775.