Jira

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Jira is a request and bug tracker that UMIACS uses to provide our HelpDesk functionality to our users. 

 https://intranet.umiacs.umd.edu/jira

It is a web based ticketing system that allows interactions of tickets though the web and email.

Accounts are created the first time the system receives a email from a user. Your username is always your email address.

  • UMIACS users can use their UMIACS email address (username@umiacs.umd.edu) and Kerberos password to authenticate
  • Off site users use their email address and can request a password be emailed to them via this link.
Retrieved from "https://wiki.umiacs.umd.edu/umiacs/index.php?title=Jira&oldid=3297"