EmailMigration/SelfMigration

UMIACS will be winding down its mailbox Email services by June 30th 2020 to comply with the UMD Institutional Email standard. This includes both our Exchange and IMAP Email service offerings.

The Division of IT is handling the migration for some individuals that currently forward their UMD mail to their UMIACS mailbox. We sent an email to all users that are covered by this on May 1st 2020 with the subject line "UMIACS Email Migration". If you received this email, you do not need to do anything on this page.

If you did not receive this email and are instead being directed here by a message received on May 5th 2020 with the subject line "UMIACS Email Self-Migration", you will need to instead perform the following procedure as soon as you are comfortable receiving email to your UMD mailbox if you have one, or an external address if you do not, but no later than June 1st 2020. If no action is taken, on June 2nd 2020, the UMIACS Technical Staff will automatically update your email forward to be your corresponding @umd.edu email address if you have one, or the last known email address we have on record for you if you do not and you use either our Exchange or IMAP service.

Procedure

1. Log into our Directory app.
2. Make note of what email option you are currently using under the 'Email' section. This will be either Exchange, IMAP, or Forward.
3. Continue below based on what email option you are currently using:

Exchange

1. Change the drop down menu option to Forward and enter your @umd.edu email address (yourdirectoryid@umd.edu) in the text box directly below it. If you do not have a @umd.edu email address, enter the address you would like to receive UMIACS email at.
2. Click Submit at the bottom of the page.
3. Continue checking email as you currently do until you receive a message (a short time later) from UMIACS staff stating that all mail will now be sent to your UMD mailbox. After you receive this message, begin checking new email at your UMD Gmail mailbox.
4. Contact staff if you would like an archive of your UMIACS mailbox. This will be provided on or after June 30th 2020 when we decommission our mail servers. It will be a single file in PST file format, provided via a download link.
   • We can provide the archive earlier only if you are fine with your UMIACS mailbox no longer being accessible immediately after us providing you with the archive.

IMAP

1. Change the drop down menu option to Forward and enter your @umd.edu email address (yourdirectoryid@umd.edu) in the text box directly below it. If you do not have a @umd.edu email address, enter the address you would like to receive UMIACS email at.
2. Click Submit at the bottom of the page.
3. Begin checking new email at your UMD Gmail mailbox.
4. Contact staff if you would like an archive of your UMIACS mailbox. This will be provided on or after June 30th 2020 when we decommission our mail servers. It will be several files (one file per email folder that you had in your IMAP mailbox) in MBOX file format, compressed into a tarball and provided via a download link.
   • We can provide the archive earlier only if you are fine with your UMIACS mailbox no longer being accessible immediately after us providing you with the archive.

Forward

1. Change the listed address under Forward to be your UMD email address (yourdirectoryid@umd.edu) if it is not already. If it is already or you do not have a @umd.edu email address, no further action is required.
2. Click Submit at the bottom of the page.
3. Begin checking new email at your UMD Gmail mailbox if you just changed the address.

Importing Email to UMD Mailbox

After updating your forwarding address, if you would like to import email from your previous provider into your UMD mailbox, follow these steps. This cannot be done by UMIACS staff as we have no administrative access to your UMD mailbox. If you run into any issues, please contact the Division of IT.

Exchange

1. Download the archive of your email from the link provided by staff.
2. Download and install G Suite Migration for Microsoft Outlook.
3. Follow Google's instructions to import your email from the PST file.

IMAP

1. Download the archive of your email from the link provided by staff and decompress it into the individual MBOX files.
2. Download and install Mozilla Thunderbird and install the ImportExportTools NG add-on for it.
3. Sign into Thunderbird with your UMD account.
4. Follow the ImportExportTools NG instructions to import your email from the MBOX files.

Forward

1. Search for instructions from your previous provider. We cannot encompass instructions for all possible providers here, though if you are able to export email in either PST or MBOX file format, you can follow the steps in either the Exchange or IMAP sections (respectively) to import email.