Creating service admin user on OSX

From UMIACS
Revision as of 15:29, 13 November 2018 by Jowenscs (talk | contribs) (Created page with "When taking an Apple product to the Terp Store, it is critical that you create a Service Admin User on your computer before having it serviced. The technicians at the Terp Sto...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

When taking an Apple product to the Terp Store, it is critical that you create a Service Admin User on your computer before having it serviced. The technicians at the Terp Store require an admin user name and password, and if the pre-existing password is the same as your UMIACS domain login password, revealing it to the Terp Store technician would represent a security vulnerability. To remedy this, you must create a new temporary user account with administrator privileges that the Terp Store technicians can use to service your machine.

Creating the new account

  • Make sure you are logged in to an administrator account on your MacBook