Difference between revisions of "HelpDesk"

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If you need additional assistance, please contact the UMIACS Technical Staff.
 
If you need additional assistance, please contact the UMIACS Technical Staff.
  
To start a trouble ticket, log into [[Jira]] at https://intranet.umiacs.umd.edu/jira
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To start a support ticket, log into [[Jira]] at https://intranet.umiacs.umd.edu/jira
  
 
UMIACS Technical Staff can also be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
 
UMIACS Technical Staff can also be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
  
If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,  
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If you have a problem with your email or a problem that would be better addressed by speaking directly to a staffer, you can call or visit our Help Desk,  
  
 
* Monday - Friday
 
* Monday - Friday

Revision as of 14:46, 22 September 2013

If you need additional assistance, please contact the UMIACS Technical Staff.

To start a support ticket, log into Jira at https://intranet.umiacs.umd.edu/jira

UMIACS Technical Staff can also be reached by sending email to staff@umiacs.umd.edu.

If you have a problem with your email or a problem that would be better addressed by speaking directly to a staffer, you can call or visit our Help Desk,

  • Monday - Friday
    • 9:00am - 5:00pm

The Help Desk is located in Room 3142 of the A.V. Williams Building, and can be reached by phone at 301-405-1775.