HelpDesk: Difference between revisions

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If you need additional assistance, please contact the UMIACS Technical Staff.
The UMIACS Help Desk provides Technical Support and Equipment Procurement.


The Technical Staff can be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
; Help Desk Location
: Brendan Iribe Center for Computer Science and Engineering Room 3109
: 8125 Paint Branch Drive
: College Park, MD 20742
; Help Desk Hours
: 9:00am - 5:00pm Monday - Friday (excluding [https://phr-app6.umd.edu/holidays/ University Holidays])


If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,
==How to Contact Staff==
 
; Email
* Monday - Friday
: [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] for technical support
* 9:00am - 12:30pm
: [mailto:orders@umiacs.umd.edu orders@umiacs.umd.edu] for equipment procurement
* 1:30pm - 5:00pm
; Telephone
 
: [tel:+13014051775 (301) 405-1775]
The Help Desk is located in Room [[AVW3142|3142]] of the A.V. Williams Building, and can be reached by phone at 301-405-1775.
; [[Jira | JIRA Request Tracker]]

Latest revision as of 18:23, 25 March 2024

The UMIACS Help Desk provides Technical Support and Equipment Procurement.

Help Desk Location
Brendan Iribe Center for Computer Science and Engineering Room 3109
8125 Paint Branch Drive
College Park, MD 20742
Help Desk Hours
9:00am - 5:00pm Monday - Friday (excluding University Holidays)

How to Contact Staff

Email
staff@umiacs.umd.edu for technical support
orders@umiacs.umd.edu for equipment procurement
Telephone
(301) 405-1775
JIRA Request Tracker