Difference between revisions of "HelpDesk"

Latest revision as of 20:41, 12 June 2020

The UMIACS Help Desk provides Technical Support and Equipment procurement.

Help Desk Location: 3109 Brendan Iribe Center for Computer Science and Engineering
Virtual Help Desk Hours during COVID-19: 9:00am - 5:00pm Monday - Friday. (Excluding University Holidays)

@@ Line 1: / Line 1: @@
-If you need additional assistance, please contact the UMIACS Technical Staff.
+The UMIACS Help Desk provides Technical Support and Equipment procurement.
-The Technical Staff can be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
+; Help Desk Location
+: 3109 Brendan Iribe Center for Computer Science and Engineering
+; Virtual Help Desk Hours during COVID-19
+: 9:00am - 5:00pm Monday - Friday. (Excluding University Holidays)
-If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,
+==How to Contact Support==
+; Email
-* Monday - Friday
+: [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu]
-* 9:00am - 12:30pm
+; Telephone
-* 1:30pm - 5:00pm
+: [tel:+13014051775 (301) 405-1775]
+; [[Jira | JIRA Request Tracker]]
-The Help Desk is located in Room [[AVW3142|3142]] of the A.V. Williams Building, and can be reached by phone at 301-405-1775.