Difference between revisions of "HelpDesk"

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If you need assistance, please contact the UMIACS Technical Staff.
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The UMIACS Help Desk provides Technical Support and Equipment procurement.
  
To start a support ticket, log into [[Jira]] at https://intranet.umiacs.umd.edu/jira
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; Help Desk Location
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: 3142 A.V. Williams Building
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; Help Desk Hours
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: 9:00am - 5:00pm Monday - Friday. (Excluding University Holidays)
  
UMIACS Technical Staff can also be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
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==How to Contact Support==
 
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; Email
If you have a problem with your email or a problem that would be better addressed by speaking directly to a staffer, you can call or visit our Help Desk,
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: [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
 
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; Telephone
* Monday - Friday
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: 301-405-1775
** 9:00am - 5:00pm
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; [[Jira | JIRA Request Tracker]]
 
 
The Help Desk is located in Room [[AVW3142|3142]] of the A.V. Williams Building, and can be reached by phone at 301-405-1775.
 

Revision as of 16:05, 16 June 2016

The UMIACS Help Desk provides Technical Support and Equipment procurement.

Help Desk Location
3142 A.V. Williams Building
Help Desk Hours
9:00am - 5:00pm Monday - Friday. (Excluding University Holidays)

How to Contact Support

Email
staff@umiacs.umd.edu.
Telephone
301-405-1775
JIRA Request Tracker