Jira: Difference between revisions
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https://intranet.umiacs.umd.edu/jira | https://intranet.umiacs.umd.edu/jira | ||
It is a web based ticketing system that allows interactions of tickets though the web and email. | It is a web based ticketing system that allows interactions of tickets though the web and email. It allows users a better way to interact with Staff and more control over their tickets. | ||
Accounts are created the first time the system receives a email from a user. Your username is always your email address. | Accounts are created the first time the system receives a email from a user. Your username is always your email address. | ||
Revision as of 21:33, 2 June 2010
Jira is a request and bug tracker that UMIACS uses to provide our HelpDesk functionality to our users.
https://intranet.umiacs.umd.edu/jira
It is a web based ticketing system that allows interactions of tickets though the web and email. It allows users a better way to interact with Staff and more control over their tickets.
Accounts are created the first time the system receives a email from a user. Your username is always your email address.