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===Announcements===
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==Announcements==
<startFeed />
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Please see our [https://intranet.umiacs.umd.edu intranet] page for announcements.
 
 
==Thanksgiving Break Closure==
 
The UMIACS Help Desk will be closing early at 3:00 P.M. on Wednesday, November 27th to prepare for the holidays. We will remain closed from Thursday, November 28th through Sunday, December 1st. We will re-open at 9:00 A.M. on Monday, December 2nd.
 
 
 
==Mavericks and Backups==
 
The most recent version of OSX, Mavericks, is incompatible with our deployed version of Druva.  Druva is our backup software and we have upgraded it to support Mavericks.  However, you will need to upgrade your Druva client.  You can get the latest version of the client [[Druva/setup#Getting_the_client | here]].  Alternatively you can bring your laptop to the helpdesk and we will upgrade it for you.
 
==Adobe Acrobat Reader on Linux (RHEL/Ubuntu)==
 
We regret to inform our users that we will no longer be able to provide
 
this application on our supported Linux systems (Windows and Mac
 
systems will not be impacted).  We will be removing and blacklisting it
 
from our installed systems during our November maintenance window.
 
 
 
The reason for this change is that there are several known
 
vulnerabilities in the last version for UNIX systems (9.5.5).  Adobe
 
has declined to fix these issues and has instead deprecated the
 
product[1].  Adobe has also declined to support a UNIX client in
 
version 10 or version 11.  Red Hat has already advised its users to
 
disable and remove the application effective immediately[2].
 
 
 
Additionally, due to the recent security breach acknowledged by
 
Adobe that has compromised their closed source product[3],  it is
 
only logical to expect more vulnerabilities to be found.
 
 
 
As such, during our November maintenance window we will be removing the
 
application from our systems.  We encourage our users to remove it from
 
any self-supported machines they administer. Please email
 
staff AT umiacs.umd.edu if you have any further questions.
 
 
 
The following are the alternative PDF readers supported:
 
 
 
<b>RHEL5:</b> evince or kpdf<br>
 
<b>RHEL6</b>: evince or okular<br>
 
<b>Ubuntu</b>: evince or okular
 
 
 
#- http://www.adobe.com/support/products/enterprise/eol/eol_matrix.html#863
 
# - http://rhn.redhat.com/errata/RHSA-2013-1402.html
 
# - http://blogs.adobe.com/asset/2013/10/illegal-access-to-adobe-source-code.html
 
 
 
==Java==
 
Due to the frequency and severity of recent Java vulnerabilities, it is strongly advised that '''Java be disabled''' in all browsers on your workstations.  If you do require Java, it is recommended to maintain a second, '''separate browser''', solely for the instances which require Java. For instructions on disabling Java on your workstation, please see the following: [[JavaDisableBrowser|How to disable Java]]
 
 
<endFeed />
 
  
 
==Technical Reference==
 
==Technical Reference==
  
Welcome to UMIACS Wiki.  This is the main place to find documentation and information about your account and  the technical services that UMIACS offers.  If this is your first time please start here [[GettingStarted| Getting Started]].
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; [[GettingStarted | Getting Started]]
 
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: Broad introduction to UMIACS Accounts and services.
We provide many  [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
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; [[CoreServices | Core Services]]
 
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: Information about UMIACS service offerings including [[EMail]], [[LocalDataStorage | Data Storage]], [[Backups]], and our [[VPN]].
We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
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; [[Orders | Ordering Equipment]]
 
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: Information on ordering equipment requests and best practices.
Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
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; [[LabFacilities| Lab Facilities]]
 
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: Information on the various labs and centers within UMIACS.
If you would like to open a support ticket, please contact the UMIACS [[HelpDesk]]
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; [[HelpDesk | Getting help (UMIACS Help Desk)]]
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: Information on UMIACS Support and how to contact us.
  
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==General Information==
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* University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)]
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* [http://www.umd.edu/web-accessibility Web Accessibility]
  
 
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Latest revision as of 16:01, 5 November 2019

Announcements

Please see our intranet page for announcements.

Technical Reference

Getting Started
Broad introduction to UMIACS Accounts and services.
Core Services
Information about UMIACS service offerings including EMail, Data Storage, Backups, and our VPN.
Ordering Equipment
Information on ordering equipment requests and best practices.
Lab Facilities
Information on the various labs and centers within UMIACS.
Getting help (UMIACS Help Desk)
Information on UMIACS Support and how to contact us.

General Information