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==Announcements==
 
==Announcements==
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Please see our [https://intranet.umiacs.umd.edu intranet] page for announcements.
=== UMIACS Help Desk Closed July 4th ===
 
The Help Desk in 3142 A.V. Williams will be closed on Friday July 4th for the Holiday. It will reopen usual time at 9am Monday the 7th. There will also be no staff hours in CBCB.
 
 
 
=== [[Heartbleed2014|Heartbleed]] ===
 
As many of you are aware, a vulnerability called [http://heartbleed.com/ Heartbleed] has been discovered in a ubiquitous cryptography library, OpenSSL.  The bug has been in the code for almost 2 years and was reported publicly with patches available on Monday April 7th.  It has been demonstrated that the vulnerability can be used to expose both passwords and data that should have been secured with the SSL protocol. 
 
 
 
UMIACS staff has patched all of the Institute's systems to secure this vulnerability. Due to the length of the time that our servers were vulnerable and the inability to detect any past exploitation, we are going to require all UMIACS [[Kerberos|Krb5]]  (UNIX) and [[ActiveDirectory]] (PC) credentials to be changed.
 
 
 
Please change your password before '''May 1st 2014'''.  After May 1st, any passwords that are not reset will be locked and expired.  Any user that does not reset either their Krb5 or Active Directory passwords will be scheduled for archive and deletion.  Expired credentials will need to be reset with a photo ID in the UMIACS [[HelpDesk]].
 
 
 
UMIACS passwords should be changed via https://intranet.umiacs.umd.edu/password.
 
 
 
=== Condor Upgrade ===
 
 
 
Staff has upgraded the UMIACS [[Condor]] pool to HTCondor 8. For most users, this should be a smooth transition. However, if you have the Condor 7 paths in your environment (e.g. <tt>/opt/UMcondor</tt>), these should be removed. The Condor binaries now live in <tt>/usr/bin</tt>. Please contact [[HelpDesk | staff]] with any questions or concerns.
 
 
 
=== APC Surge Protector Recall ===
 
APC recently issued a recall of surge protectors manufactured before the year 2003 due to potential fire hazards when overheating as a result of abnormal electrical conditions. We will handle the recall process for any affected devices you may have. Please see [[APC | this page]] for more details.
 
 
 
===Mavericks and Backups===
 
The most recent version of OSX, Mavericks, is incompatible with our deployed version of Druva.  Druva is our backup software and we have upgraded it to support Mavericks.  However, you will need to upgrade your Druva client.  You can get the latest version of the client [[Druva/setup#Getting_the_client | here]].  Alternatively you can bring your laptop to the helpdesk and we will upgrade it for you.
 
 
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==Technical Reference==
 
==Technical Reference==
  
Welcome to UMIACS Wiki.  This is the main place to find documentation and information about your account and  the technical services that UMIACS offers.  If this is your first time please start here [[GettingStarted| Getting Started]].
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; [[GettingStarted | Getting Started]]
 
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: Broad introduction to UMIACS Accounts and services.
We provide many  [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
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; [[CoreServices | Core Services]]
 
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: Information about UMIACS service offerings including [[EMail]], [[LocalDataStorage | Data Storage]], [[Backups]], and our [[VPN]].
We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
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; [[Orders | Ordering Equipment]]
 
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: Information on ordering equipment requests and best practices.
Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
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; [[LabFacilities| Lab Facilities]]
 
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: Information on the various labs and centers within UMIACS.
If you would like to open a support ticket, please contact the UMIACS [[HelpDesk]].
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; [[HelpDesk | Getting help (UMIACS Help Desk)]]
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: Information on UMIACS Support and how to contact us.
  
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==General Information==
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* University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)]
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* [http://www.umd.edu/web-accessibility Web Accessibility]
  
 
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Latest revision as of 16:01, 5 November 2019

Announcements

Please see our intranet page for announcements.

Technical Reference

Getting Started
Broad introduction to UMIACS Accounts and services.
Core Services
Information about UMIACS service offerings including EMail, Data Storage, Backups, and our VPN.
Ordering Equipment
Information on ordering equipment requests and best practices.
Lab Facilities
Information on the various labs and centers within UMIACS.
Getting help (UMIACS Help Desk)
Information on UMIACS Support and how to contact us.

General Information