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==Anouncements==
==Announcements==
 
Please see our [https://intranet.umiacs.umd.edu intranet] page for announcements.
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====Helpdesk Closing Early (Dec 21,2007)====
The helpdesk will be closing early today 4PM instead of the usual 5PM.
Please email staff at staff@umiacs.umd.edu if there are any issues.  We will reopen on January 2nd, 9am.
Have a safe and happy holidays!
 
====Network Installation in AVW 33XX/34XX Next Week====
Contractors from FiberPlus will begin work next week to upgrade the
ethernet wiring on the third floor in the 33XX and 34XX wings of the
A.V. Williams building.  Please be aware that they will be working in
and around this area, we apologize for any inconvenience this causes for
you.  These upgrades are to replace the old Cat3 wiring currently being
used in these offices, and will pave the way for more reliable and
faster network service for users in the near future. (Dec 14, 2007)
 
====[[User Audit]] ====
We have finished our [[User Audit]] if your account has been locked please send mail to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
 
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==Technical Reference==
==Technical Reference==


Welcome to UMIACS Wiki.  This is main place to find documentation and information about your account and technical services that UMIACS offers.  If this is your first time please start here [[GettingStarted| Getting Started]].
; [[GettingStarted | Getting Started]]
 
: Broad introduction to UMIACS Accounts and services.
We provide many [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
; [[CoreServices | Core Services]]
 
: Information about UMIACS service offerings including [[EMail]], [[LocalDataStorage | Data Storage]], [[Backups]], and our [[VPN]].
We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
; [[Orders | Ordering Equipment]]
 
: Information on ordering equipment requests and best practices.
Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
; [[LabFacilities| Lab Facilities]]
: Information on the various labs and centers within UMIACS.
; [[HelpDesk | Getting help (UMIACS Help Desk)]]
: Information on UMIACS Support and how to contact us.


==General Information==
* University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)]
* [http://www.umd.edu/web-accessibility Web Accessibility]
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==Additional Support==
If you need additional assistance, please contact the UMIACS Technical Staff.
The Technical Staff can be reached by sending email to staff@umiacs.umd.edu
If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk, Monday - Friday between the hours of 9:00am - 12:30pm and 1:30pm - 5:00pm. The Help Desk is located in Room 3142 of the A.V. Williams Building, and can be reached by phone at 301-405-1775.

Revision as of 21:24, 23 January 2020

Announcements

Please see our intranet page for announcements.

Technical Reference

Getting Started
Broad introduction to UMIACS Accounts and services.
Core Services
Information about UMIACS service offerings including EMail, Data Storage, Backups, and our VPN.
Ordering Equipment
Information on ordering equipment requests and best practices.
Lab Facilities
Information on the various labs and centers within UMIACS.
Getting help (UMIACS Help Desk)
Information on UMIACS Support and how to contact us.

General Information