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__NOTOC__
==Announcements==
==Anouncements==
Please see our [https://intranet.umiacs.umd.edu intranet] page for announcements.
 
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Aug 29, 2008 - The UMIACS helpdesk will close today at 3pm. We will also be closed on Monday for Labor Day.  
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==Technical Reference==
==Technical Reference==


Welcome to UMIACS Wiki. This is main place to find documentation and information about your account and technical services that UMIACS offers. If this is your first time please start here [[GettingStarted| Getting Started]].
; [[GettingStarted | Getting Started]]
: Broad introduction to UMIACS Accounts and services.
; [[CoreServices | Core Services]]
: Information about UMIACS service offerings including [[EMail]], [[LocalDataStorage | Data Storage]], [[Backups]], and our [[VPN]].
; [[Orders | Ordering Equipment]]
: Information on ordering equipment requests and best practices.
; [[LabFacilities| Lab Facilities]]
: Information on the various labs and centers within UMIACS.
; [[HelpDesk | Getting help (UMIACS Help Desk)]]
: Information on UMIACS Support and how to contact us.


We provide many [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
==General Information==
 
* University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)]
We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
* [http://www.umd.edu/web-accessibility Web Accessibility]
 
__NOTOC__
Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
 
==Additional Support==
 
If you need additional assistance, please contact the UMIACS Technical Staff.
 
The Technical Staff can be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
 
If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,
 
Monday - Friday
9:00am - 12:30pm and 1:30pm - 5:00pm.
 
The Help Desk is located in Room [[AVW3142|3142]] of the A.V. Williams Building, and can be reached by phone at 301-405-1775.

Revision as of 21:24, 23 January 2020

Announcements

Please see our intranet page for announcements.

Technical Reference

Getting Started
Broad introduction to UMIACS Accounts and services.
Core Services
Information about UMIACS service offerings including EMail, Data Storage, Backups, and our VPN.
Ordering Equipment
Information on ordering equipment requests and best practices.
Lab Facilities
Information on the various labs and centers within UMIACS.
Getting help (UMIACS Help Desk)
Information on UMIACS Support and how to contact us.

General Information