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__NOTOC__
==Announcements==
==Anouncements==
Please see our [https://intranet.umiacs.umd.edu intranet] page for announcements.
<startFeed />
==OpenLAB Upgrade==
Our OpenLAB facilities are being upgraded.
 
Phase 1 has been completed, please use openlab.umiacs.umd.edu for all your remote login needs.
 
Phase 2 has been completed.
 
Phase 3 will be performed on Monday March 9th 2009. All home directories ([[NFShomes]]) will be unavailable for 3 hours from 10pm-1am.  Please see [[OpenLABUpgrade]] for more information.
 
==Internet Service Downtime Thursday 26th 5am to 6am - New VPN Service==
External network access will be interrupted to UMIACS networks on Thursday, February 26th during the hour of 5am to 6am.  The interruptions will take the form of several 5-10 minute outages over the hour.  Internal connectivity, such as traffic between clusters, desktops, and their respective fileservers, should not be affected with the *exception* of desktops in the BSB Building #296.
 
UMIACS will also be getting a new VPN service, which will not result in outages to the service.  The VPN server will remain known as
 
* umiacs-vpn.pc.umiacs.umd.edu
 
If this will significantly impact your work or a major deadline, please contact us at [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu] to discuss any problems this will pose.  Thank you for your patience.
 
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==Technical Reference==
==Technical Reference==


Welcome to UMIACS Wiki. This is main place to find documentation and information about your account and technical services that UMIACS offers. If this is your first time please start here [[GettingStarted| Getting Started]].
; [[GettingStarted | Getting Started]]
: Broad introduction to UMIACS Accounts and services.
; [[CoreServices | Core Services]]
: Information about UMIACS service offerings including [[EMail]], [[LocalDataStorage | Data Storage]], [[Backups]], and our [[VPN]].
; [[Orders | Ordering Equipment]]
: Information on ordering equipment requests and best practices.
; [[LabFacilities| Lab Facilities]]
: Information on the various labs and centers within UMIACS.
; [[HelpDesk | Getting help (UMIACS Help Desk)]]
: Information on UMIACS Support and how to contact us.


We provide many [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
==General Information==
 
* University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)]
We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
* [http://www.umd.edu/web-accessibility Web Accessibility]
 
__NOTOC__
Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
 
==Additional Support==
 
If you need additional assistance, please contact the UMIACS Technical Staff.
 
The Technical Staff can be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
 
If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,
 
Monday - Friday
9:00am - 12:30pm and 1:30pm - 5:00pm.
 
The Help Desk is located in Room [[AVW3142|3142]] of the A.V. Williams Building, and can be reached by phone at 301-405-1775.

Revision as of 21:24, 23 January 2020

Announcements

Please see our intranet page for announcements.

Technical Reference

Getting Started
Broad introduction to UMIACS Accounts and services.
Core Services
Information about UMIACS service offerings including EMail, Data Storage, Backups, and our VPN.
Ordering Equipment
Information on ordering equipment requests and best practices.
Lab Facilities
Information on the various labs and centers within UMIACS.
Getting help (UMIACS Help Desk)
Information on UMIACS Support and how to contact us.

General Information