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__NOTOC__
==Announcements==
==Anouncements==
Please see our [https://intranet.umiacs.umd.edu intranet] page for announcements.
<startFeed />
 
===Network down time for A.V. Williams 31XX Thursday April 30th 5am===
We will be finishing a network equipment upgrade this Thursday, April
30th beginning at 5am for the 3100 wing of the A.V Williams Building.
These upgrades will provide gigabit ethernet access for all ports that
have not already been upgraded in UMIACS offices and labs numbered
31XX. The downtime is expected to last no more than 20 minutes, most
workstations will only see a few short blips in service.
 
The UMIACS help desk in avw 3142 will be opening earlier at 8:00am to
accommodate any users with problems, we will be monitoring all supported
workstations and desktops for problems associated with losing their
connectivity.  Thank you for your patience through this outage
 
===New [[OpenLAB]] Desktop===
We have added a new mac, Koala, to the desktops available in AVW 4462.  Koala is replacing our old OpenLAB mac, Grizzly, and runs Mac OS X 10.5.
 
<endFeed />


==Technical Reference==
==Technical Reference==


Welcome to UMIACS Wiki. This is main place to find documentation and information about your account and technical services that UMIACS offers. If this is your first time please start here [[GettingStarted| Getting Started]].
; [[GettingStarted | Getting Started]]
: Broad introduction to UMIACS Accounts and services.
; [[CoreServices | Core Services]]
: Information about UMIACS service offerings including [[EMail]], [[LocalDataStorage | Data Storage]], [[Backups]], and our [[VPN]].
; [[Orders | Ordering Equipment]]
: Information on ordering equipment requests and best practices.
; [[LabFacilities| Lab Facilities]]
: Information on the various labs and centers within UMIACS.
; [[HelpDesk | Getting help (UMIACS Help Desk)]]
: Information on UMIACS Support and how to contact us.


We provide many [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
==General Information==
 
* University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)]
We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
* [http://www.umd.edu/web-accessibility Web Accessibility]
 
__NOTOC__
Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
 
==Additional Support==
 
If you need additional assistance, please contact the UMIACS Technical Staff.
 
The Technical Staff can be reached by sending email to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
 
If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,
 
Monday - Friday
9:00am - 12:30pm and 1:30pm - 5:00pm.
 
The Help Desk is located in Room [[AVW3142|3142]] of the A.V. Williams Building, and can be reached by phone at 301-405-1775.

Revision as of 21:24, 23 January 2020

Announcements

Please see our intranet page for announcements.

Technical Reference

Getting Started
Broad introduction to UMIACS Accounts and services.
Core Services
Information about UMIACS service offerings including EMail, Data Storage, Backups, and our VPN.
Ordering Equipment
Information on ordering equipment requests and best practices.
Lab Facilities
Information on the various labs and centers within UMIACS.
Getting help (UMIACS Help Desk)
Information on UMIACS Support and how to contact us.

General Information