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==Announcements==
==Announcements==
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Please see our [https://intranet.umiacs.umd.edu intranet] page for announcements.
===Help Desk Closed 3/17 & 3/18===
The Help Desk will be closed Monday 3/17 and Tuesday 3/18 along with the rest of the University for Spring Break. We will reopen Wednesday 3/19 at 9:00am
=== APC Surge Protector Recall ===
APC recently issued a recall of surge protectors manufactured before the year 2003 due to potential fire hazards when overheating as a result of abnormal electrical conditions. We will handle the recall process for any affected devices you may have. Please see [[APC | this page]] for more details.
 
===Mavericks and Backups===
The most recent version of OSX, Mavericks, is incompatible with our deployed version of Druva. Druva is our backup software and we have upgraded it to support Mavericks. However, you will need to upgrade your Druva client. You can get the latest version of the client [[Druva/setup#Getting_the_client | here]].  Alternatively you can bring your laptop to the helpdesk and we will upgrade it for you.
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==Technical Reference==
==Technical Reference==


Welcome to UMIACS Wiki.  This is the main place to find documentation and information about your account and  the technical services that UMIACS offers.  If this is your first time please start here [[GettingStarted| Getting Started]].
; [[GettingStarted | Getting Started]]
 
: Broad introduction to UMIACS Accounts and services.
We provide many  [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
; [[CoreServices | Core Services]]
 
: Information about UMIACS service offerings including [[EMail]], [[LocalDataStorage | Data Storage]], [[Backups]], and our [[VPN]].
We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
; [[Orders | Ordering Equipment]]
 
: Information on ordering equipment requests and best practices.
Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
; [[LabFacilities| Lab Facilities]]
 
: Information on the various labs and centers within UMIACS.
If you would like to open a support ticket, please contact the UMIACS [[HelpDesk]]
; [[HelpDesk | Getting help (UMIACS Help Desk)]]
 
: Information on UMIACS Support and how to contact us.


==General Information==
* University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)]
* [http://www.umd.edu/web-accessibility Web Accessibility]
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Revision as of 21:24, 23 January 2020

Announcements

Please see our intranet page for announcements.

Technical Reference

Getting Started
Broad introduction to UMIACS Accounts and services.
Core Services
Information about UMIACS service offerings including EMail, Data Storage, Backups, and our VPN.
Ordering Equipment
Information on ordering equipment requests and best practices.
Lab Facilities
Information on the various labs and centers within UMIACS.
Getting help (UMIACS Help Desk)
Information on UMIACS Support and how to contact us.

General Information