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==Anouncements==
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==Announcements==
 
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Please see our [https://intranet.umiacs.umd.edu intranet] page for announcements.
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====A.V. Williams Bldg. Electrical Outage 3/15/2008====
 
There will be an Electrical outage in the 300 and 400 wings of the A.V. Williams Building on March 15, between the hours of 8am and 4:30 pm. The purpose of this electrical outage is to allow the Department of Operations and Maintenance Electric Shop to complete the repairs on the main breaker and transfer scheme.
 
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In advance of this outage the UMIACS Technical staff will be shutting down machine in our secondary data center at 7pm on Friday March 14th. And will rebooting systems in the effected wings after the outage with the goal of having most systems back online by 6:30pm on March 15th. Additionally even though the University is closed on Monday March 17th due to Spring Break, there will be some limited staff availability to deal with problems that remain from the outage.
 
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The secondary data center shutdown should not effect any core UMIACS services but it will take a number of machines, including the vnode visualization cluster, serine.umiacs.umd.edu, marmoset0.umiacs.umd.edu and marmoset9.umiacs.umd.edu.
 
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If you are going to try to be working in those wings during the outage, please be aware that the wing may lose and regain power several times over the course of the outage period specified by Facilities management, and that the UMIACS network equipment in those effected regions on the building will be offline when the power is off, so even if you work on a laptop or machine with a UPS, even though your machine may have power you may not have network connectivity.
 
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If you have any concerns about the power outage or the secondary data center shutdown, please contact the UMIACS Technical Staff by sending email to: staff@umiacs.umd.edu
 
 
 
====[[User Audit]] ====
 
We have finished our [[User Audit]] if your account has been locked please send mail to [mailto:staff@umiacs.umd.edu staff@umiacs.umd.edu].
 
 
 
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==Technical Reference==
 
==Technical Reference==
  
Welcome to UMIACS Wiki.  This is main place to find documentation and information about your account and technical services that UMIACS offers.  If this is your first time please start here [[GettingStarted| Getting Started]].
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; [[GettingStarted | Getting Started]]
 
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: Broad introduction to UMIACS Accounts and services.
We provide many [[CoreServices|Core Services]] which include [[EMail]], [[Backups]] and [[VPN]].
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; [[CoreServices | Core Services]]
 
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: Information about UMIACS service offerings including [[Email]], [[LocalDataStorage | Data Storage]], [[Backups]], and our [[VPN]].
We have lots of specific [[LabFacilities|Lab Facilities]] that you may be interested in.
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; [[Orders | Ordering Equipment]]
 
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: Information on ordering equipment requests and best practices.
Please check here if you are interested in [[OrderingEquipment|Ordering Equipment]].
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; [[LabFacilities | Lab Facilities]]
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: Information on the various labs and centers within UMIACS.
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; [[Publishing Data | Publishing Data]]
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: Best practices when publishing data at UMIACS.
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; [[HelpDesk | Getting help (UMIACS Help Desk)]]
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: Information on UMIACS Support and how to contact us.
  
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==General Information==
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* University of Maryland [http://it.umd.edu/aup Acceptable Use Policy (AUP)]
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* [http://www.umd.edu/web-accessibility Web Accessibility]
 
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==Additional Support==
 
 
If you need additional assistance, please contact the UMIACS Technical Staff.
 
 
The Technical Staff can be reached by sending email to staff@umiacs.umd.edu
 
 
If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk, Monday - Friday between the hours of 9:00am - 12:30pm and 1:30pm - 5:00pm. The Help Desk is located in Room 3142 of the A.V. Williams Building, and can be reached by phone at 301-405-1775.
 

Latest revision as of 16:32, 7 July 2020

Announcements

Please see our intranet page for announcements.

Technical Reference

Getting Started
Broad introduction to UMIACS Accounts and services.
Core Services
Information about UMIACS service offerings including Email, Data Storage, Backups, and our VPN.
Ordering Equipment
Information on ordering equipment requests and best practices.
Lab Facilities
Information on the various labs and centers within UMIACS.
Publishing Data
Best practices when publishing data at UMIACS.
Getting help (UMIACS Help Desk)
Information on UMIACS Support and how to contact us.

General Information