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<startFeed /> The UMIACS Help Desk will close today (3/13/09) at 3:30PM. We will be closed on Monday and Tuesday for spring break but will reopen on Wednesday (Mar 18th) at 9AM.

OpenLAB Upgrade

Our OpenLAB facilities are being upgraded.

Phase 1 has been completed, please use for all your remote login needs.

Phase 2 has been completed.

UPDATE: the migration has been postponed until March 16th 2009 due to a vendor problem.

Phase 3 will be performed on Monday March 16th 2009. All home directories (NFShomes) will be unavailable for 3 hours from 10pm-1am. Please see OpenLABUpgrade for more information.

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Technical Reference

Welcome to UMIACS Wiki. This is main place to find documentation and information about your account and technical services that UMIACS offers. If this is your first time please start here Getting Started.

We provide many Core Services which include EMail, Backups and VPN.

We have lots of specific Lab Facilities that you may be interested in.

Please check here if you are interested in Ordering Equipment.

Additional Support

If you need additional assistance, please contact the UMIACS Technical Staff.

The Technical Staff can be reached by sending email to

If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,

Monday - Friday 9:00am - 12:30pm and 1:30pm - 5:00pm.

The Help Desk is located in Room 3142 of the A.V. Williams Building, and can be reached by phone at 301-405-1775.