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Anouncements

Network down time for A.V. Williams 31XX Thursday April 30th 5am

We will be finishing a network equipment upgrade this Thursday, April 30th beginning at 5am for the 3100 wing of the A.V Williams Building. These upgrades will provide gigabit ethernet access for all ports that have not already been upgraded in UMIACS offices and labs numbered 31XX. The downtime is expected to last no more than 20 minutes, most workstations will only see a few short blips in service.

The UMIACS help desk in avw 3142 will be opening earlier at 8:00am to accommodate any users with problems, we will be monitoring all supported workstations and desktops for problems associated with losing their connectivity. Thank you for your patience through this outage

New OpenLAB Desktop

We have added a new mac, Koala, to the desktops available in AVW 4462. Koala is replacing our old OpenLAB mac, Grizzly, and runs Mac OS X 10.5.

Technical Reference

Welcome to UMIACS Wiki. This is main place to find documentation and information about your account and technical services that UMIACS offers. If this is your first time please start here Getting Started.

We provide many Core Services which include EMail, Backups and VPN.

We have lots of specific Lab Facilities that you may be interested in.

Please check here if you are interested in Ordering Equipment.

Additional Support

If you need additional assistance, please contact the UMIACS Technical Staff.

The Technical Staff can be reached by sending email to staff@umiacs.umd.edu.

If you have a problem with your email or a problem that would be better addressed by speaking to directly to a staffer, you can call or visit our Help Desk,

Monday - Friday 9:00am - 12:30pm and 1:30pm - 5:00pm.

The Help Desk is located in Room 3142 of the A.V. Williams Building, and can be reached by phone at 301-405-1775.