Network/VPN/Troubleshooting

From UMIACS
Revision as of 16:49, 20 August 2021 by Jayid07 (talk | contribs)
Jump to navigation Jump to search

This article contains some common issues you may encounter with Pulse Secure VPN and how to troubleshoot them.
Authentication Failure:
This may occur when you've recently changed your password but the Pulse Secure client is still trying to authenticate using your old credentials. Solution:

  • Windows:
  1. Open the Pulse Secure client.
  2. Right click on your desired connection and click on Forget Saved Settings
    Forget pw windows.jpg
  3. Re-enter your new credentials and reconnect.
  • macOS:
Retrieved from "https://wiki.umiacs.umd.edu/umiacs/index.php?title=Network/VPN/Troubleshooting&oldid=9953"