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Please note that this tutorial assumes you already have a network connection established. If you have a UMIACS account, you already have access.

The UMIACS VPN is accessible through the Pulse Secure Client. Alternatively, you can establish a connection through a web browser.

As of May 10th 2019, MFA Authentication is mandatory.

NOTE: If your computer is a Microsoft Surface laptop or any other computer with an ARM processor, you will need to proceed differently from the standard Windows instructions. Please refer to the instructions here.


Connecting through the Pulse Secure client (for computers WITHOUT ARM processors)

  1. Download the client:
    Windows 64 bit Pulse Secure Client (preferred)
    Windows 32 bit Pulse Secure Client
    Upon starting the client for the first time it may ask to upgrade the client. This will pull an up to date version of the client with the most recent configuration.
  2. Start the client if it is not already running - it usually starts by default on bootup.
    [Windows] Start the client from the Start Menu.
  3. If the client is already running, double click its icon from the status bar.
    [Windows] Double click its status icon to open.
  4. and click 'Add' (+) under the connection section.
    [Windows] Click the 'Add' (+) button to create a new connection.
  5. Enter a name for your VPN connection and the server URL ''
    [Windows] Enter the name of the VPN server.
  6. Enter your UMIACS credentials and hit connect.
    [Windows] Enter UMIACS credentials.
  7. Enter Secondary Password for MFA. For example, if you wish to push a notification to your device, type the word "push" into the secondary password box.
[Windows] Enter Secondary Password.
The Pulse VPN multi-factor authentication implementation relies on a secondary authentication source to fulfill the MFA requirement. As a result, you will be prompted for credentials twice.
Second Credential Password Value: Result
push Send a push verification to your Duo connected device
phone Send a call verification to your Duo connected device.
<press YubiKey> If you have a physical token then you would press the YubiKey for the one time password.
Please note that registering a YubiKey for use with the VPN requires interaction with UMIACS Tech Staff. Please contact us if you would like to register a YubiKey for this purpose.

Exclamation-point.png Pro-tip: Select ‘Save Settings’ on the secondary authentication prompt to have Duo automatically use your preferred method.

You should now be connected to the UMIACS VPN.

Checking VPN Status

  1. In the bottom right hand corner, in your status bar, you should see an S icon. If there's a green arrow, that means you are connected! If there is nothing, that means you are not.
  2. You can hover over this icon and it will show you the status of your connection.

Connecting through the Pulse Secure client (for computers WITH ARM processors)

  1. Download the Pulse Secure client via the Microsoft Store.