Difference between revisions of "Orders/Request"

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(Created page with "=Requesting Orders Tickets= ==Important Considerations== * Verbosity is always preferred to lack of critical details. * Ticket descriptions should contain a list of specific...")
 
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* Verbosity is always preferred to lack of critical details.  
 
* Verbosity is always preferred to lack of critical details.  
 
* Ticket descriptions should contain a list of specific items being ordered (provide direct links) unless you're attaching an official quote. No wishlists or links to carts.
 
* Ticket descriptions should contain a list of specific items being ordered (provide direct links) unless you're attaching an official quote. No wishlists or links to carts.
* If it requires priority shipping, please include that in the <b>subject</b> of the email
+
* If it requires priority shipping, please include that in the <b>subject</b> of the email.
  
 
==Step-by-step==
 
==Step-by-step==
 
* <b>Send mail to contactstaff@umiacs.umd.edu</b>
 
* <b>Send mail to contactstaff@umiacs.umd.edu</b>
**Please CC the PI  
+
** Please CC the PI.
*<b> Body of email</b>
+
* <b>Body of email</b>
**Specify the account to charge
+
** Specify the account to charge.
**Specify the items using links or attached quotes and specify the amount of each item
+
** Specify the items using links or attached quotes and specify the amount of each item.
***If ordering from numerous vendors:  
+
*** If ordering from numerous vendors:  
****Separate in body of email
+
**** Separate each one in the body of the email.
****Specify if you want priority shipping per vendor
+
**** Specify if you want priority shipping per vendor.
  
 
==When Staff Receives the Ticket==
 
==When Staff Receives the Ticket==
* As long as the PI is CC'd, we will go ahead and process the order
+
* As long as the PI is CC'd, we will go ahead and process the order.
* You should receive a reply stating and Orders ticket has been made
+
* You should receive a reply stating an Orders ticket has been created.
* You will receive an email to pick up the order when it arrives
+
* You will receive an email to pick up the order when it arrives.

Revision as of 16:08, 9 June 2016

Requesting Orders Tickets

Important Considerations

  • Verbosity is always preferred to lack of critical details.
  • Ticket descriptions should contain a list of specific items being ordered (provide direct links) unless you're attaching an official quote. No wishlists or links to carts.
  • If it requires priority shipping, please include that in the subject of the email.

Step-by-step

  • Send mail to contactstaff@umiacs.umd.edu
    • Please CC the PI.
  • Body of email
    • Specify the account to charge.
    • Specify the items using links or attached quotes and specify the amount of each item.
      • If ordering from numerous vendors:
        • Separate each one in the body of the email.
        • Specify if you want priority shipping per vendor.

When Staff Receives the Ticket

  • As long as the PI is CC'd, we will go ahead and process the order.
  • You should receive a reply stating an Orders ticket has been created.
  • You will receive an email to pick up the order when it arrives.