TechStaffBar: Difference between revisions
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==Procedure== | ==Procedure== | ||
Please let us know that you want to interact with us in-person to troubleshoot or discuss something by [[HelpDesk | contacting staff]] and letting us acknowledge and confirm your request '''at least 24 hours before''' | Please let us know that you want to interact with us in-person to troubleshoot or discuss something by [[HelpDesk | contacting staff]] and letting us acknowledge and confirm your request '''at least 24 hours before you want to meet with us.'''. We will not be able to service you if you arrive without letting us know with sufficient notice beforehand. | ||
Please provide in your initial request: | Please provide in your initial request: | ||
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* Please stay at least 6 feet apart to the extent possible. | * Please stay at least 6 feet apart to the extent possible. | ||
'''Please note that we are still not opening the help desk back up or going into closed spaces (offices/labs) while they are already occupied. Please keep this in mind if you would like to schedule to meet us in person.''' If the issue is concerning something physically in an office or lab space that is not easily portable, we may not be able to take a look at it with you synchronously. | '''Please note that we are still not opening the help desk back up or going into closed spaces (offices/labs) while they are already occupied. Please keep this in mind if you would like to schedule to meet us in person.''' If the issue is concerning something physically in an office or lab space that is not easily portable, we may not be able to take a look at it with you synchronously. If the issue is concerning something software related, please bring a laptop. | ||
==Map== | ==Map== |
Revision as of 17:13, 26 March 2021
Overview
In response to the University entering phase 3 of research reopening on April 5th, 2021, the UMIACS Technical Staff will be offering limited in-person interaction opportunities for faculty/staff only during the hours of 9am-5pm M-F. We will be providing this service at the common areas at the end of each wing on the 3rd/4th/5th floors in Iribe (choosing the area based on what floor/wing your office is located in, if in IRB), or in the common area in the 3100 suite in the Atlantic Building (if your office is in ATL). Please see the maps below.
Procedure
Please let us know that you want to interact with us in-person to troubleshoot or discuss something by contacting staff and letting us acknowledge and confirm your request at least 24 hours before you want to meet with us.. We will not be able to service you if you arrive without letting us know with sufficient notice beforehand.
Please provide in your initial request:
- Your name
- What you are looking to meet with us about.
- The rough 15-minute window that you are planning on being available.
During interaction:
- Please ensure you are wearing a mask.
- Please stay at least 6 feet apart to the extent possible.
Please note that we are still not opening the help desk back up or going into closed spaces (offices/labs) while they are already occupied. Please keep this in mind if you would like to schedule to meet us in person. If the issue is concerning something physically in an office or lab space that is not easily portable, we may not be able to take a look at it with you synchronously. If the issue is concerning something software related, please bring a laptop.
Map
Iribe
This floor plan is roughly the same for the 3rd, 4th, and 5th floors. We will meet you in the area closest to your office space.