Services/Support: Difference between revisions

Latest revision as of 15:15, 30 January 2025

UMIACS provides hardware and operating system (OS) support for university-owned systems across its various labs and centers.

Help Desk Location: Brendan Iribe Center for Computer Science and Engineering Room 3109; 8125 Paint Branch Drive; College Park, MD 20742
Help Desk Hours: 9:00am - 5:00pm Monday - Friday (excluding University Holidays)
Email: staff@umiacs.umd.edu
Phone: (301) 405-1775

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+UMIACS provides hardware and operating system (OS) support for university-owned systems across its various labs and centers.
+== Hardware Services==
+* In-warranty hardware diagnostic and replacement
+* Hardware Integration
-==User Qualifications==
+==Operating System Services==
-*Faculty Visitors
+* OS Deployment and integration with other UMIACS Services
-*Research Associates
+* Security Updates
-*Leadership
+* Backups
+* University-Licensed Software
-==What qualifies for Technical Support==
+==Contact UMIACS Technical Support==
-*UMIACS maintained systems
+; Help Desk Location
+: Brendan Iribe Center for Computer Science and Engineering Room 3109
-==How to get support==
+: 8125 Paint Branch Drive
-Mail staff@umiacs.umd.edu
+: College Park, MD 20742
+; Help Desk Hours
+: 9:00am - 5:00pm Monday - Friday (excluding [https://uhr.umd.edu/employee-resources/holiday-calendar University Holidays])
+; Email
+: staff@umiacs.umd.edu
+; Phone
+: [tel:+13014051775 (301) 405-1775]