Services/Support: Difference between revisions
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UMIACS provides | UMIACS provides hardware and operating system (OS) support for university-owned systems across its various labs and centers. | ||
== Hardware Services== | == Hardware Services== | ||
*In-warranty hardware diagnostic and replacement | * In-warranty hardware diagnostic and replacement | ||
*Hardware Integration | * Hardware Integration | ||
==Operating System Services== | ==Operating System Services== | ||
*OS Deployment and integration with other UMIACS Services | * OS Deployment and integration with other UMIACS Services | ||
*Security Updates | * Security Updates | ||
*Backups | * Backups | ||
*University Licensed Software | * University-Licensed Software | ||
==Contact UMIACS Technical Support== | ==Contact UMIACS Technical Support== | ||
; Help Desk Location | |||
: Brendan Iribe Center for Computer Science and Engineering Room 3109 | |||
: 8125 Paint Branch Drive | |||
: College Park, MD 20742 | |||
; Help Desk Hours | |||
: 9:00am - 5:00pm Monday - Friday (excluding [https://uhr.umd.edu/employee-resources/holiday-calendar University Holidays]) | |||
; Email | |||
: staff@umiacs.umd.edu | |||
; Phone | |||
: [tel:+13014051775 (301) 405-1775] |
Latest revision as of 15:15, 30 January 2025
UMIACS provides hardware and operating system (OS) support for university-owned systems across its various labs and centers.
Hardware Services
- In-warranty hardware diagnostic and replacement
- Hardware Integration
Operating System Services
- OS Deployment and integration with other UMIACS Services
- Security Updates
- Backups
- University-Licensed Software
Contact UMIACS Technical Support
- Help Desk Location
- Brendan Iribe Center for Computer Science and Engineering Room 3109
- 8125 Paint Branch Drive
- College Park, MD 20742
- Help Desk Hours
- 9:00am - 5:00pm Monday - Friday (excluding University Holidays)
- staff@umiacs.umd.edu
- Phone
- (301) 405-1775