Services/Support: Difference between revisions
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UMIACS provides hardware and operating system (OS) support for | [[HelpDesk | UMIACS Technical Staff]] provides hardware and operating system (OS) support services for University-owned systems across its various labs and centers. No support is provided for non-University-owned systems. | ||
==Hardware Services== | ==Hardware Services== | ||
* In-warranty hardware diagnostic and replacement | * In-warranty hardware diagnostic and replacement | ||
* Hardware | * Hardware integration, i.e., physical installation of additional storage devices, RAM, GPUs, etc. for existing pre-assembled systems. If you are assembling a system entirely from parts initially, it is your responsibility to assemble it. | ||
==Operating System Services== | ==Operating System Services== | ||
* OS | * OS deployment and integration with other UMIACS [[Services]] | ||
* Security | * Security updates | ||
* Backups | * [[Backups]] | ||
* University- | * University-licensed software installation | ||
Latest revision as of 15:12, 10 April 2026
UMIACS Technical Staff provides hardware and operating system (OS) support services for University-owned systems across its various labs and centers. No support is provided for non-University-owned systems.
Hardware Services
- In-warranty hardware diagnostic and replacement
- Hardware integration, i.e., physical installation of additional storage devices, RAM, GPUs, etc. for existing pre-assembled systems. If you are assembling a system entirely from parts initially, it is your responsibility to assemble it.