Services/Support: Difference between revisions

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UMIACS provides hardware and operating system (OS) support for university-owned systems across its various labs and centers. 


== Hardware Services==
* In-warranty hardware diagnostic and replacement
* Hardware Integration


==User Qualifications==
==Operating System Services==
*Faculty Visitors
* OS Deployment and integration with other UMIACS Services
*Research Associates
* Security Updates
*Leadership
* Backups
* University-Licensed Software


==What qualifies for Technical Support==
==Contact UMIACS Technical Support==
*UMIACS maintained systems
{|
 
|'''Mail: '''
==How to get support==
|staff@umiacs.umd.edu
Mail staff@umiacs.umd.edu
|-
|'''Phone: '''
|[tel:+13014051775 (301) 405-1775]
|-
|'''Help Desk: '''
|3109 Iribe Center
|}

Latest revision as of 20:43, 12 June 2020

UMIACS provides hardware and operating system (OS) support for university-owned systems across its various labs and centers.

Hardware Services

  • In-warranty hardware diagnostic and replacement
  • Hardware Integration

Operating System Services

  • OS Deployment and integration with other UMIACS Services
  • Security Updates
  • Backups
  • University-Licensed Software

Contact UMIACS Technical Support

Mail: staff@umiacs.umd.edu
Phone: (301) 405-1775
Help Desk: 3109 Iribe Center