Services/Support: Difference between revisions

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UMIACS provides Hardware and Operating System support for University own systems across it's various Labs and Centers.   
[[HelpDesk | UMIACS Technical Staff]] provides hardware and operating system (OS) support services for University-owned systems across its various labs and centersNo support is provided for non-University-owned systems.


==Contact UMIACS Technical Support==
==Hardware Services==
{|
* In-warranty hardware diagnostic and replacement
|'''Mail: '''
* Hardware integration, i.e., physical installation of additional storage devices, RAM, GPUs, etc. for existing pre-assembled systems.  If you are assembling a system entirely from parts initially, it is your responsibility to assemble it.
|staff@umiacs.umd.edu
 
|-
==Operating System Services==
|'''Phone: '''
* OS deployment and integration with other UMIACS [[Services]]
|301-405-1775
* Security updates
|-
* [[Backups]]
|'''Help Desk: '''
* University-licensed software installation
|3142 A.V. Williams Building
|}

Latest revision as of 15:12, 10 April 2026

UMIACS Technical Staff provides hardware and operating system (OS) support services for University-owned systems across its various labs and centers. No support is provided for non-University-owned systems.

Hardware Services

  • In-warranty hardware diagnostic and replacement
  • Hardware integration, i.e., physical installation of additional storage devices, RAM, GPUs, etc. for existing pre-assembled systems. If you are assembling a system entirely from parts initially, it is your responsibility to assemble it.

Operating System Services

  • OS deployment and integration with other UMIACS Services
  • Security updates
  • Backups
  • University-licensed software installation