Services/Support: Difference between revisions

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Line 18: Line 18:
; Help Desk Hours
; Help Desk Hours
: 9:00am - 5:00pm Monday - Friday (excluding [https://uhr.umd.edu/employee-resources/holiday-calendar University Holidays])
: 9:00am - 5:00pm Monday - Friday (excluding [https://uhr.umd.edu/employee-resources/holiday-calendar University Holidays])
; Email
: staff@umiacs.umd.edu
; Phone
: [tel:+13014051775 (301) 405-1775]

Latest revision as of 15:15, 30 January 2025

UMIACS provides hardware and operating system (OS) support for university-owned systems across its various labs and centers.

Hardware Services

  • In-warranty hardware diagnostic and replacement
  • Hardware Integration

Operating System Services

  • OS Deployment and integration with other UMIACS Services
  • Security Updates
  • Backups
  • University-Licensed Software

Contact UMIACS Technical Support

Help Desk Location
Brendan Iribe Center for Computer Science and Engineering Room 3109
8125 Paint Branch Drive
College Park, MD 20742
Help Desk Hours
9:00am - 5:00pm Monday - Friday (excluding University Holidays)
Email
staff@umiacs.umd.edu
Phone
(301) 405-1775