Services/Support: Difference between revisions

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[[HelpDesk | UMIACS Technical Staff]] provides hardware and operating system (OS) support services for university-owned systems across its various labs and centers.  No support is provided for non-university-owned systems.
[[HelpDesk | UMIACS Technical Staff]] provides hardware and operating system (OS) support services for University-owned systems across its various labs and centers.  No support is provided for non-University-owned systems.


==Hardware Services==
==Hardware Services==

Latest revision as of 15:12, 10 April 2026

UMIACS Technical Staff provides hardware and operating system (OS) support services for University-owned systems across its various labs and centers. No support is provided for non-University-owned systems.

Hardware Services

  • In-warranty hardware diagnostic and replacement
  • Hardware integration, i.e., physical installation of additional storage devices, RAM, GPUs, etc. for existing pre-assembled systems. If you are assembling a system entirely from parts initially, it is your responsibility to assemble it.

Operating System Services

  • OS deployment and integration with other UMIACS Services
  • Security updates
  • Backups
  • University-licensed software installation