WindowsPrinting: Difference between revisions

Latest revision as of 14:38, 27 March 2024

Introduction

This will guide you through the process of installing and using the printers available within UMIACS.

Printing Outside of UMIACS / Laptop Printing

If you are off the UMIACS network, you must first connect to the VPN on Windows. After you are connected, follow the instructions for adding a printer queue below. Please note that you must be on the VPN whenever you print.

Pre-Installation Knowledge on Printing at UMIACS

Printer Queue Naming

Installation of printer queue

Please note that this applies to machines on any UMIACS network. This includes all proxy networks, the vast majority of machines in the labs, and machines connected to the UMIACS VPN - but not a wireless network (e.g., eduroam, umd-guest) alone.

Go to Start and search "\\printers.ad.umiacs.umd.edu" in the search box.
You will be prompted with a box for authentication if you are not signed into Windows with your UMIACS account (e.g. on a laptop or self-supported machine). Make sure to prefix 'UMIACS\' to your username. (For example, if your username was 'johndoe' you would enter 'UMIACS\johndoe' in the username box.)
Check the box for 'Remember my credentials' before clicking OK or you may not be able to add printer queues in the next step.
A list of printer queues will appear. Select your desired printer by double clicking on the queue.

Wait for the printer driver installation. This may take a minute or two to complete.

Once done, you can start using the printer.

Troubleshooting

If you receive the following error when attempting to add a printer queue, the issue may be that your computer is configured for a higher level of printer security than is default at UMIACS as a result of the PrintNightmare vulnerability.

To resolve this error:

Click on the Start menu and type "cmd" in the run bar.
Right-Click on the cmd button, and select "Run as Administrator" - THIS IS VERY IMPORTANT!
Select "Yes" when it asks if you want to allow the following program to make changes.

From the Command Prompt, run these commands in order:

reg add "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\PointAndPrint" /v RestrictDriverInstallationToAdministrators /t REG_DWORD /d 0 /f
reg add "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print" /v RpcAuthnLevelPrivacyEnabled /t REG_DWORD /d 0 /f
net stop spooler /y && net start spooler

Attempt to add the printer queue again.

Removing a printer queue

To remove a printer queue, open the Start menu and search for and go to Control Panel. Next, click on "View devices and printers." To remove the queue, right click on the printer and select "Remove device". If you wish to add the printer back, follow the instructions above.

Duplex Printing

Many printers in UMIACS support duplex (2 sided) printing. To make the duplex printing default, first make sure the appropriate printer queue is installed via the directions above. Afterwards, go to start, then “Devices and Printers.” Once the printer has been installed proceed by right clicking on the queue then selecting “Printing preferences.”

After a few seconds the following menu will come up. Make sure you are on the “Printing Shortcuts” tab and select the “EcoSMART Settings” option then click on okay. This modification will allow you to print 2-sided whenever you choose to use this printer.

Store and Print PIN-Protected Jobs

PIN-protected jobs provide a way to ensure jobs are not printed until you are ready to pick them up. This can be useful if you have a sensitive job that you want to print on a public printer at UMIACS. Follow the below steps to store a job and then print it at the printer.

Create a stored job

From the software program, select the Print option.
Select the printer from the list of printers, and then select Properties or Preferences (name varies by software program)
Click the Job Storage tab.
Under Job Storage Mode, select Personal Job.
In the drop-down menu under Make Job Private/Secure, select PIN to print, and type in a 4-digit number.

Note: You will need to provide the entered PIN (4-digit number) at the printer's control panel.
Click the OK button to close the Document Properties/Preferences dialog box. In the Print dialog box, click Print.

Print a stored job

After you have created a stored job using the instructions above, follow these steps to print from the printer's control panel.

From the Home screen on the printer control panel, select Print.
Select Print from Job Storage.
Select Choose, and then select the name of the folder where the job is stored.
Select the name of the job, enter your chosen PIN (4-digit number), and click Ok.
Select Print to print the job.

Note: The print job is deleted from memory after it prints.

@@ Line 1: / Line 1: @@
-=Windows Printing Guide=
-For help with printer migration, please see [[WindowsPrintMigration]]
 ==Introduction==
+This will guide you through the process of installing and using the printers available within UMIACS.
-This will guide you through the process of installing and using the printers here at UMIACS.
+==Printing Outside of UMIACS / Laptop Printing==
+If you are off the UMIACS network, you must first connect to the [[VPN]] on Windows. After you are connected, follow the instructions for adding a printer queue below. Please note that you must be on the VPN whenever you print.
-==Printing away from UMIACS==
-In order to print from outside the umiacs network, you must first connect to the vpn for [[WindowsXPVPN|windows]] or for [[MacOSXVPN|mac]]. After you are connected, follow the instructions for adding a printer queue below. Please note that you must be on the VPN whenever your print.
+==Pre-Installation Knowledge on Printing at UMIACS==
+[[PrinterQueueNaming| Printer Queue Naming]]
 ==Installation of printer queue==
+Please note that this applies to machines on any UMIACS network. This includes all proxy networks, the vast majority of machines in the labs, and machines connected to the UMIACS VPN - but not a wireless network (e.g., eduroam, umd-guest) alone.
-Please note that this applies to machines on any UMIACS network. This includes all proxy networks and the vast majority of machines in the labs but not the wireless network.
+# Go to Start and search "\\printers.ad.umiacs.umd.edu" in the search box.
+#: [[File:Printersdotad.png]]
-To add the printer queues:
+# You will be prompted with a box for authentication if you are not signed into Windows with your UMIACS account (e.g. on a laptop or self-supported machine).  Make sure to prefix 'UMIACS\' to your username.  (For example, if your username was 'johndoe' you would enter 'UMIACS\johndoe' in the username box.)
+#: '''Check the box for 'Remember my credentials' before clicking OK or you may not be able to add printer queues in the next step.'''
-Goto start -> run, type in \\printers.pc.umiacs.umd.edu and press enter.
+#: [[File:WindowsPrinting_authentication.png]]
-[[Image:runPrintersDialogue.PNG]]
+# A list of printer queues will appear.  Select your desired printer by double clicking on the queue.
+#: [[File:win_print_select.png]]
-Search for the correct queue you want to add.
+#: Wait for the printer driver installation.  This may take a minute or two to complete.
-The queues are named based on their room number, and appended with an '296-' if they are in the bioinformatics building.
+#: [[File:WindowsPrinting_adding.png]]
+#: Once done, you can start using the printer.
+#: [[File:WindowsPrinting_added.png]]
-The presence of an nb suffix means that it will not print a banner page containing user name of the person who submitted the print job before printing it out. The name should be similar to the one we just deleted, since we are simply re-adding it.
+===Troubleshooting===
-Printers beginning with an optional 'c' indicate that the printer is a color printer.
+If you receive the following error when attempting to add a printer queue, the issue may be that your computer is configured for a higher level of printer security than is default at UMIACS as a result of the [https://en.wikipedia.org/wiki/PrintNightmare PrintNightmare vulnerability].
-The 'ps' or 'pcl' label that comes before the room number indicates the drivers that the queue will be installed with. Both should work equally well. However, if you are having trouble printing out of a ps queue, please try installing the pcl one.
+: [[File:win_print_printnightmare.png]]
-[[Image:printers.PNG]]
+To resolve this error:
+# Click on the Start menu and type "cmd" in the run bar.
+#: [[Image:windows_bar.png]]
+# ''Right-Click'' on the cmd button, and select "Run as Administrator" - '''THIS IS VERY IMPORTANT!'''
+#: [[Image:Example.jpg]]
+# Select "Yes" when it asks if you want to allow the following program to make changes.
+#: [[Image:Uac.jpg]]
+# From the Command Prompt, run these commands in order:
+#:<pre>reg add "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\PointAndPrint" /v RestrictDriverInstallationToAdministrators /t REG_DWORD /d 0 /f&#10;reg add "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print" /v RpcAuthnLevelPrivacyEnabled /t REG_DWORD /d 0 /f&#10;net stop spooler /y && net start spooler</pre>
+#: [[File:win_print_printnightmare_cmds.png]]
+# Attempt to add the printer queue again.
-Double click the printer that you are trying to add, and windows will automatically add it to your computer, and a display of the print queue will pop up (which you can close).
+==Removing a printer queue==
+To remove a printer queue, open the Start menu and search for and go to Control Panel. Next, click on "View devices and printers." To remove the queue, right click on the printer and select "Remove device". If you wish to add the printer back, follow the instructions above.
-[[Image:printersQueue.PNG]]
+: [[Image:win_print_remove.png]]
-Alternatively, if this does not work, you can right click on ‘My Network Places’, click ‘Search for computers…’ and enter printers.pc.umiacs.umd.edu.  If you're connecting from the wireless network, or from a proxy network, you will have to log in. In the field where the login dialog asks for your name, put in  PC\username. Here you will see all the printers in UMIACS. To use any of the printers you will need to install it first. The four-digit number in the name of the printer is the room that it is located in. Select a printer that you wish and double click it. You should a screen like this:
-[[Image:Windowsprint1.jpg]]
-Click yes and the printer will be installed on your machine. It will now appear in the list of printers in Start->Settings->Printers. It will be available to print to from all applications.
-In most applications you can go to File->Printing and you will see a number of options available for the printer. Depending on what printer you have selected, different options will appear.
----
-To check to see if the printer has added successfully, goto start, and click on control panel and click 'Printers and Faxes.' If the printer is there (in this case, it would be 'cps3142 on PRINTERS'), then the add was successful.
-In order to set a printer as default, right click the printer in the printers and faxes windows and select set as default.
-Please do this for all the queues that you may need to use.
 ==Duplex Printing==
+Many printers in UMIACS support duplex (2 sided) printing. To make the duplex printing default, first make sure the appropriate printer queue is installed via the directions above. Afterwards, go to start, then “Devices and Printers.”
+Once the printer has been installed proceed by right clicking on the queue then selecting “Printing preferences.”
+: [[Image:win_print_preferences.png]]
-Many printers in UMIACS support duplex (or 2 sided) printing. To make duplex printing default, first make sure the appropriate printer queue is installed via the directions above. Afterwards, go to start->printers and faxes.
+After a few seconds the following menu will come up. Make sure you are on the “Printing Shortcuts” tab and select the “EcoSMART Settings” option then click on okay. This modification will allow you to print 2-sided whenever you choose to use this printer.
+: [[Image:win_print_duplex.png]]
-[[Image:Printsandfaxes.PNG]]
-Rightclick on the queue that you want to print duplex and hit properties.
-On the next menu, hit printing preferences.
-[[Image:printerProperties.PNG]]
-Then, the preferences menu should come up. YOu can selected which type of duplex you want under the 'Print on Both Sides' section.
-[[Image:duplex.PNG]]
-After you have made your changes, hit okay to get out of the menus.
-==Transparencies, Special Paper and Secure Printing==
-Jobs that require special media (such as letter head, transparencies, etc.) can be printed to the printers that support job retention (link…..). Job retention enables you to send your job to the printer and have it held in the printer until you release it. When you print a job with job retention you can get your media, load it into the printer via the manual feed and then print. To print with job retention select a printer that supports this feature and click properties. Then select the Destination tab.
-[[Image:Windowsprint2.jpg]]
-Select the options button.
-[[Image:Windowsprint3.jpg]]
-Select Private Job and file in a title and PIN number and select ok. Once the job has been sent you will need to retrieve it from the printer. Go to the printer and follow these steps:
-* Press MENU repeatedly until PRIVATE/STORED JOBS MENU appears.
-* Press ITEM until the desired job name appears.
+==Store and Print PIN-Protected Jobs==
+PIN-protected jobs provide a way to ensure jobs are not printed until you are ready to pick them up. This can be useful if you have a sensitive job that you want to print on a public printer at UMIACS. Follow the below steps to store a job and then print it at the printer.
-* Press SELECT. PIN:0000 appears.
+'''Create a stored job'''
+# From the software program, select the '''Print''' option.
+# Select the printer from the list of printers, and then select '''Properties''' or '''Preferences''' (name varies by software program)
+# Click the '''Job Storage''' tab.
+# Under '''Job Storage Mode''', select '''Personal Job'''.
+#: [[Image:Pinprint_1_mode.jpg|600px]]
+# In the drop-down menu under '''Make Job Private/Secure''', select '''PIN to print''', and type in a 4-digit number.
+#: [[Image:Pinprint_2_pin.jpg|600px]]
+#: Note: You will need to provide the entered PIN (4-digit number) at the printer's control panel.
+# Click the '''OK''' button to close the Document Properties/Preferences dialog box. In the Print dialog box, click '''Print'''.
-* Press - VALUE + to change the first number of the PIN, and then press SELECT. An * appears in place of the number. Repeat these steps to change the remaining three numbers of the PIN. COPIES=1 appears.
+'''Print a stored job'''
-* Press - VALUE + until the desired number of copies appears.
+After you have created a stored job using the instructions above, follow these steps to print from the printer's control panel.
-* Press SELECT to print the job.
+# From the Home screen on the printer control panel, select '''Print'''.
+# Select '''Print from Job Storage'''.
+#: [[Image:Pinprint_3_printfrom.jpg|600px]]
+# Select '''Choose''', and then select the name of the folder where the job is stored.
+#: [[Image:Pinprint_4_folder.jpg|600px]]
+# Select the name of the job, enter your chosen PIN (4-digit number), and click '''Ok'''.
+#: [[Image:Pinprint_5_pin.jpg|600px]]
+# Select '''Print''' to print the job.
+#: [[Image:Pinprint_6_print.jpg|600px]]
+#: Note: The print job is deleted from memory after it prints.